✓  UsedSQL, Excel, andPower BI tooltoextract,manipulate, andanalyzedata,andcreated
Custom reports and dashboards.
✓Developed project plans, managed project teams, and liaised with clients to ensure that project requirements were met.
✓  Leading and managing Scrum projects using the Jira platform.
✓  Creating and maintaining project plan, including schedules, budgets and resource allocation.
✓  Designing and creating interactive and informative reports and dashboards using Power BI. Document application workflow for technical team and customers.
✓  Managing and growing organization’s social media accounts, including creating and maintaining
 profiles and post.
✓  Hosting and Official Email accounts management
✓  Creating complex queries to extract data from MYSQL and MS SQL server databases.
✓  Coordination with IT related vendors for official projects.
✓  Managing the procurement of hardware, software and other IT resources as needed.
✓ Implement High Availability of servers and website backup hosted on cloud on multiple location.
✓ Complete Setup of HP, Dell and Cisco servers including raid configuration and Active Directory.
✓ Developed and regular maintenance of official website.
✓ Using CorelDraw to create high-quality graphics and visuals for web and print.
✓ Working on website google analytics.
✓ Created reports for top level management on Power BI.

✔ Gather, clean, organize, and analyze large datasets using various       tools and techniques such as SQL, Excel, Python, and R.
✔  Developed and regular maintenance of official website.
✔ Responsible for the SEO of website.
✔ Working on website google analytics.
✔ Working on C-panel.
✔ Creation and Presentation of Monthly SEO reports to the head of marketing and IT department.
✔ Providing support to help desk personnel and technicians.
✔ Providing direct support including software, data access, and connectivity to users across the organization.
✔ Working on Laboratory Management system in JPMC.
✔ Provide direct support to the software users of JPMC main lab, Blood bank, BMSI, Covid lab, HR, Pharmacy, Supply
Chain, Finance, Healthcare and Marketing department.
✔ Official email management of users across the organization.
✔ Making reports on Power BI, Crystal reports and using SQL views as required by Upper Management.
✔ Daily Databases auto backup of four servers on external NAS drive using SQL script.

✓     Design, developed official website of organization.✓         Used SQL, Excel, and Power BI tool to extract, manipulate, and analyze data, and created✓         Custom reports and dashboards.✓     Managing IT staff.✓     Conducting interviews of IT staff and service providers.✓     Responsible for maintaining google analytics account.✓     Create and maintain client relationships with organization.✓     Updating website and database with latest updates.✓     Worked with upper management on various projects as assigned.✓     Coordinated meetings between team members to ensure consistency.✓     Determined project goals and assigned tasks to IT teams.✓     Develop and document application workflow for end uses.✓     Maintain website backup on multiple location.✓     Security monitoring of website.

✓ Worked with IT team on different projects as a frontend designer.
✓ Official website maintenance.
✓ Created a demographic video for Marhaba lounge.
✓ Managed the tasks of all the testing resources.
✓ Ensures operation by training users and providing software support.
✓ Worked on CMS like WordPress. ✓ Supporting and maintaining the software within an organization. ✓ Writing up reports, manuals and other documentation related to software.
✓ Accomplishes information systems for organization by completing related results.
✓ Generation of barcode for cargo.
✓ Maintaining Email account for users.
✓ Responsible for website backup and security. ✓ Developing solutions for existing products and systems. ✓ Collaborated with technical team and end users to ensure technical compatibility. ✓ Provided troubleshoot for internal and external users while working on help desk.

✓ Maintaining official website of software house. ✓ Design and developed Ecommerce website for company.
✓ Part of software development team for International tennis tournament application.
✓ Responsible for maintaining google analytics account of company and for different client.
✓ Providing online support to our clients regarding software.
✓ Updating website and database with latest updates.
✓ Maintain technical data reports for our clients.