خلاصہ

Provides office services by implementing administrative systems, procedures, and policies; monitoring administrative projects; maintaining suggestion program

تجربہ

کمپنی کا لوگو
Restaurant Manager
Arizona Grill Continental Restaurant
جنوری ۲۰۱۴ - جون ۲۰۱۵ | Karachi, Pakistan

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils, and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

تعلیم

University of Sindh
ماسٹرز, ایگزیکیٹو ماسٹرز ان بزنس ایڈمنسٹریشن, MA‎
Accounting & Finance
CGPA 3.1/4
2014

پیشہ ورانہ مہارتیں

متوسط Food Safety, Halal Food Safety, HACCAP,
ابتدائی Front Office House Keeping
ابتدائی ISO 22000
ابتدائی ISO 9001:2008 Quality Management Systems
ابتدائی Sales & MarketingManagement
ابتدائی Understand Hazard control & Emergency Re

زبانیں

ابتدائی سندھی
ابتدائی عربی
ماہر انگریزی
ماہر اردو