خلاصہ


  • Administration & Security Lead for Gul Ahmed (14th Oct 2019 up till now)

  • Administration & Security Supervisor for TRG (The Resource Group) Ibex Global (1st Jan 2018 till 13th Oct 2019)

  • Senior Supervisor Inbound for TRG (The Resource Group) in Telenor Campaign (1st Dec 2015 till 31st Dec 2017)

  • Acting Lead Supervisor Inbound for TRG (The Resource Group) in Telenor Campaign (Aug2015 –Dec 2015 )

  • Supervisor Inbound for TRG (The Resource Group) in Telenor Campaign (21st Dec 2013 till 30th Nov 2015)

  • Team Lead Inbound for TRG (The Resource Group) in Telenor Campaign (21st Aug 2013 till 20th Dec 2013)

  • Customer Relation Officer for TRG (The Resource Group) in Telenor Campaign (24th April 2011 till 20th Aug 2013)

  • Help Desk Officer for Telenor in Relacom (Sept 2010 till Jan 2011)


پراجیکٹس

Sales In Telenor

تجربہ

کمپنی کا لوگو
Administration & Security Lead
Gul Ahmed Textile Mills Limited
اکتوبر ۲۰۱۹ - موجودہ | Karachi, Pakistan


Manages all Administrative functions i.e. Housekeeping, Gardening, Fleet Management, Transportation, Event Management, vendor management, Travel Management, Fire and Safety, etc.
Long-term planning to create initiatives that further the company’s overall goals
Monitoring daily administrative activities of the staff according to the defined system and procedures of administration areas such as site acquisition and contracts, building maintenance, vendor management, fleet management, and handling government departments, maintaining facility & complete security & surveillance / discipline / decorum / protocol of corporate office, Arrangement of meetings and events / negotiating and renewing various contracts, managing vendor relationships, developing and overseeing office standards operating procedures, etc.
Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment.
Managing administration such as Canteen, housekeeping, Building Maintenance, security & surveillance system, coordination, receiving & delivery. Regular Coordination of activities and reports from all the group companies.

کمپنی کا لوگو
Administration & Security Supervisor
IBEX Global
جنوری ۲۰۱۸ - اکتوبر ۲۰۲۰ | Karachi, Pakistan


Lead and manage administrative functions i.e. Housekeeping, Gardening, Fleet Management, Transportation, Event Management, Facilities Management, Hospitality Services, Vendor Management, Travel Management, HSSE, Fire, and Safety, etc
Provide entire administrative services to the company.
Arrangements of Tickets, Reservations at Hotels across the country.
Maintain and Control Janitorial Staff, Good House Keeping.
Responsible for the smooth operation of Canteen, Transportation (Fleet), Local Purchases, Negotiation with the Vendors and Tender Activities.   
Assists with the development and maintenance of safety & Fire training records to meet audit requirements.
Arrangements of VIP protocol and/or security cover for Expat/delegates movement.
Security guards management, random audits, and compliance monitoring.
Investigation through CCTV and action through Police station documents.

کمپنی کا لوگو
Operation Senior Supervisor
TRG (The Resource Group) in Telenor Campaign
اگست ۲۰۱۳ - دسمبر ۲۰۱۷ | Karachi, Pakistan


Supervision of team, strategy planning
Micro managing at CSR level to ensure they perform to the fullest & they achieve their targets.
Currently looking after the Delta Center
Complete follow up on Reward & Recognition part of Telenor
Planning, supervision of the team, and developing methods in order to achieve progress that is in line with call center objectives and procedures.
Utilizing results of data mining to create administrative and planning strategies with the Supervisor team & Management team
Spearheading aims and aspirations of the team
Meeting all the targets which have been given by the Senior Management
Maintaining a high level of priorities concerning KPIs o Client interaction & making sure operations runs smoothly
Consistently performing in top 3 Supervisors for 2 years (among 28 Supervisor team)
5 times employee of the month
14 times Kitty money champion o Managed the team consisted of 20 agents
Team came 2nd in Telenor Campaign (TRG) twice in 3 months

تعلیم

University of Karachi
بیچلرز, بیچلرز ان کامرس, B.Com‎
ACCOUNTING, STATISTICS & BUSINESS MATHS, ECONOMICS, BUSINESS COMMUNICATIONS& BUSINESS & INDUSTRIAL
فی صد 65%
2015

پیشہ ورانہ مہارتیں

ماہر Effective Planning
ماہر Scheduling Management
ماہر Admin Assistantce
ماہر Administration Skills
ماہر Administrative Management 
ماہر Aesthetic Procedures Knowledge
ماہر Analysis of Information
ماہر Analytic Thinking
ماہر Answering Inquiries
ماہر Catering Operation
ماہر Conflict Management
ماہر Conservation Awareness
ماہر Cooordination Skills
ماہر Corporate Counseling
ماہر Customer Oriented
ابتدائی Data Miniing
متوسط Enforce Security
ماہر Fleet Management
ماہر Fleet Operations Management
ماہر Fostering Teamwork
ماہر General Maintenance
ماہر Guest House
ماہر Handling Assignments
ماہر House Keeping Skills
ماہر IT knowledge
ماہر Japanese & Korean Language Proficiency
ماہر Maintenance Management
ماہر Manage Client Relationships
ماہر Monitor Hygiene
ماہر Ms Office
ماہر Multitasking Skills
ماہر Negotiations
ماہر Office Coordination
ماہر Operation Theater Preparation
ماہر Operational Tasks Handling
ماہر Operations Improvement
ماہر Operations Management
ماہر oral & Written
ماہر Oral Written and Communication
ماہر Organization Skills
ماہر Organizing Skills
ماہر People Management
ماہر Planning Skills
ماہر Plant Maintenance
ماہر Pleasant and welcoming personality
ماہر Presentation Design
ماہر Production Quality Monitoring
ماہر Project Management Plan
ابتدائی Proofreading
ماہر Record Keeping

زبانیں

ماہر انگریزی
ماہر اردو