• Independently managed queue of collection accounts and determined next course of action to resolve the account.
• Established and maintain payment arrangements consistent with organization guidelines.
• Advised consumers of necessary actions and strategies for debt repayment based on financial situation and organizational guidelines.
• Successfully managed accounts by skipping Trace accounts as needed to find location information and sending notices as necessary to resolve accounts.
• Communicate with debtors by telephone and typing to manage debtors and arrears process.
• Performed telephone contact with consumers according to guidelines and standard to ensure payment.
• Investigate payment arrears in the account and code debtor appropriately in order to determine following collection process steps.
• Maintained positive customer relationship and minimize bad debt exposure
• Follow up with broken promises and PTP accounts daily and reaching daily goals
• Scrutiny of documents (B/L, L/C, Commercial Invoice, Packing List, BE) etc.
• Accepted and arranged post-date payments, applied when due on a daily basis.
• Arranged payment plans and promises-to-pay with consumers to cure delinquent debts and pay-in-full.
• Recommended and sent validation letters when requested by law, to consumers.
• Used Skip Tracing Techniques.
• Knowledgeable of Bankruptcy Laws, Fair Credit Reporting Act, and Fair Debt Collection Practices Act.
• Meeting with customers regarding their stuck-up cases and give opinions to the customers prior to its initiation.
• Reconciliation of recoveries with accounts department.
• Reporting to Manager Overseas Recoveries about cases development on daily/weekly basis.
• Maintaining database of all stuck-up cases on daily basis in Oracle / Excel of all stuck up cases history e.g. active, closed and settled or installment based cases.
• Maintaining and analyzing sales of RMS Global Department on monthly basis in Excel and its reporting.

Was maintaining Accounts in Peachtree Complete Accounting (Software) Computerized
accounting of all customers, Venders, Expenses, Inventory, Income Statement etc.,
Was maintaining stock of all where houses in Peachtree software and taking physically
inventory on monthly basis and its reporting to owner of the company.
 To maintain the record of daily issued and receipt goods of all stocks and it’s reporting
to the owner and issuance of the requisition for required goods to purchase dept.
 Reconciliation of Bank statements on monthly basis (in Peachtree).
 Reconciliation of accounts with Customers and Venders.
 Bank Status regarding Daily Balances of all Accounts, Cash Deposit, Clearing
Cheques and Monthly Statements of all Accounts etc.
 Holding petty cash for daily expenses of office and generation of the report on daily
and monthly basis and reporting to Chief Accountant.

Self import of Dyes & intermediates apart from Indenting of the same;
 L/C and Bank Contract preparation and related matters with bank;
 Coordination between supplier and buyer with regard to indenting;
 Maintenance of database for indenting and self import and reporting thereof;
 Coordination with clearing agents relating to clearance of goods from Customs;
 Overall availability/arrangement of funds for duties and foreign bills and supervision
of payment transfers between banks;
 Preparation of reports regarding ex-stock sales, Indenting, self import, receivables,
payables, import payments, etc;
 Analysis of changing market trends regarding imports of dyes by the competitors
by maintaining a database and generating reports thereof;
 Sales Tax Return preparation and submission of the same monthly.
 Manually Maintain Stock Register, Indent Register and Self-Import Register.
Maintaining a database in Excel of Inventory (stock status) of all where houses.

Responsibility of over all office work e.g.
 Bank Matters, encashment of cheques, deposit of case/cheques,
 Photocopy of the documents
 Purchase of Computer and office related equipments from the market.
 Responsibility of overall utility bills and its payments