Dealing with customer inquiries face to face, over the phone or via email.
Contacting prospective customers and discussing their requirements.
Developing & maintaining successful business relationships with all prospects.
Developing a full understanding ofthe business market-place.
Responding to incoming email and phone inquiries.
Negotiating the terms of an agreement and closing sales.
Negotiating on price, costs, delivery and specifications with buyers and managers.
Advising on forthcoming product developments and discussing special promotions.
Liaising with suppliers to check the progress of existing orders.
Gaining a clear understanding of customersV businesses and requirements.
Making accurate, rapid cost calculations and providing customers with quotations.

Setting up, organizing and maintaining the 24-hour store so that items are easily
accessible to the customer
Responsible for all day to day activities including ordering, following up on orders and
maintaining store so that specially fast moving items are never short
Responsible for maintaining the quality and quantity of products in the store
Revamped the store to appeal more to customers by setting up a nice sitting area,
installing a TV screen in the sitting area and bringing in new items as per customer
demand
Achieved increase in sales from SR 110,000 monthly to SR 250,000+, exceeding
goals set by the management
Increased food sales from 5% up to 15% through various promotions and programs
Reduced store expenses by controlling shrinkage through various procedures
Pushing slow-moving items to customers through promotions and discounts
Market visits to apprise myself of new items, prices and availability of materials
Introduced more efficient SOPs
Set and achieved sales targets in all shifts
Increased sales in all shifts including night shifts
Managed Battarjee Medical College branch also along with head office branch during
unavailability of a store manager there
Initiated 5 other store locations by setting the stores up and running, providing
coaching, mentoring and training to the staff including new branch managers
Took care of other branches on temporary basis to bring up sales

Ensuring opening of store on time.
Maintaining quality & cleanliness of the store.
Maintaining of temperature of freezers & chillers at optimal levels.
Constant monitoring of expirable/perishable items and making sure they are
removed from the shelves before due date.
Receiving of deliveries as per orders and taking care of discrepancies if any.
Refilling of shelves on basis of FIFO.
Ordering of items for the store taking into account the slow-moving & fast-moving
items.
Managing receipts of all items delivered, among other paperwork, to ensure
that management in the head office is up-to-date on what items are received
against purchase order or what items were delivered damaged so that accounts are
updated accordingly.
Ensuring availability of items before they are finished on the shelf.
Managing time-ins, time-outs & off-days of employees.
Ensuring store facilities are in proper shape and running by coordinating with
the management in a timely manner through proper channels.
Managing end-of-day account statement, making sure that sales match-up with cash
& SPAN.
Maintaining standard of quality service.
Arranging of slow-moving items to allow for better exposure.
Pushing promotion items to customers through eating samples or through
verbal conversation.
Tracking things to keep record of what product is the most successful.
Maintaining inventory of the store so that things are available before being required.
Cultivating good working environment To maintain sales, ensuring that sales go up,
not the other way and also making sure of best customer service and relations.

Supervising and coordinating activities of front ofRce staff for providing services for room check-ins/check-outs, and reservation sales.
Managing stafhng as per reservations rates and season
Assigning and scheduling duties, breaks and vacations of front desk staff, restaurant staff, maintenance staff etc.
Preparing comprehensive reports of daily activities, requirements and duties Ensuring that staff is completing tasks in a safe manner and complying with all local
safety regulations.
Maintaining inventory of the hotel so that things are available before being required.
Responding to emails and calls and making sure all requests are fulfilled in a timely manner.

Dealing with customer inquiries face to face, over the phone or via email.
Contacting prospective customers and discussing their requirements.
Developing & maintaining successful business relationships with all prospects.
Developing a full understanding of the business market-place.
Cold calling to arrange meetings with potential customers to prospect for new
business.
Responding to incoming email and phone inquiries.
Acting as a contact between a company and its existing and potential markets.
Negotiating the terms of an agreement and closing sales.
Negotiating on price, costs, delivery and specifications with buyers and managers.
Advising on forthcoming product developments and discussing special promotions.
Liaising with suppliers to check the progress of existing orders.
Reviewing your own sales performance, aiming to meet or exceed targets.
Gaining a clear understanding of customers' businesses and requirements.
Making accurate, rapid cost calculations and providing customers with quotations.