I’m a passionate marketer who loves to grow with the team. I believe in green economies and goal-oriented productivity.
• Spearheaded a new strategy and framework
• Overseeing and reviewing Ops functions & corresponding with clients directly to ensure service quality and TAT.
• Maintaining involvement with Marketing, in terms of strategy making, planning and implementation on all fronts which will affect the kind of experience that the client will have throughout varying points of the trajectory from first contact, lead generation, prospective client-hood, lead translation and client status and ultimately continuing client retention through good service.
• Monitoring Sales/Purchase orders and to review SLA/Quotation consistency, reviewing relevant correspondence between clients and the BD Team along with coordination and preparation of quotations.
• Developing post-event reports & analysis
• Reporting on any and all aspects directly to Group CEO
I handled multiple HR domains including HR-Ops, Employee Engagement and Trainings.