Engaged, creative computer science graduate with experience of working in team based projects. Seeking to leverage exemplary leadership skills, analytical skills, and coding skills as a Software Engineer.
(*) Worked as a part of team to automate IT Help Desk of SECP.
(*) Worked as System Support Engineer to implement Information Technology Infrastructure Library (ITIL) standard using Microsoft System Center Service Manager.
(*) Managed IT services within the organization.
(*) Worked with policy making team to implement security protocols in the automation.
(*) Completed three days training on ITIL to understand its dimensions and applications.
(*) Training on migrating from Microsoft Exchange Server from 2013 to 2016 version.