Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
Diagnose problems and make repairs to existing equipment.
Product manuals and explained functions of product to customers.
Handled customer complaints and took corrective action.
Quickly research and investigate issues that concern a customer.
Learn about a company’s product or services quickly.
Ensured compliance with safety standards and made recommendations to maintenance staff; managed inventory and procurement.
Perform all tasks efficiently & accurately as well as within the allotted time frame.
Prepare service entry sheet of Contract workshop monthly bills in SAP.
Increases revenue by utilizing floor up-selling techniques.
Ensure the safety of audio equipment at all times.
Works with clients to finalize invoices.
Maintains a positive relationship with all clients through effective communication.
Handles equipment challenges and changes in a timely & professional manner.

Work at 132KVA Grid Station.
Gas isolation system SF6 is used in this system.
Completing work in accordance with company policy and Health & Safety.
Maintaining the safety measures at Grid Station.
Conducted inspections for all electrical works.
Working with experienced engineers during fault finding & defect investigation.

Team Coordination with field engineers.
Corrective maintenance Telco & Non- Telco BTS sites.
Reporting to higher management individuals.
Identifying the errors regarding to 2G & 3Gservices.
Configuration of BTS sites.