خلاصہ

I am a technically sophisticated and solutions-driven Information Security Specialist with 12+ years’ experience and educational background across a broad spectrum of the IT infrastructure. I am well versed in supervising networks and servers, providing budgetary information, and conducting research on various networks and products of networking in support of development and procurement efforts I am proficient in implementing, supporting, and maintaining complex IP enterprise LAN / WAN networks, Re-imaging of PC’s, Hardware and Software Configurations, project management, and solving technical issues. As far as my educational background is concerned, I have completed BS Computer Science from Allama Iqbal Open University (AIOU) Islamabad, Pakistan.
My certifications includes:
Microsoft Certified System Engineer (MCSE) Lahore
Cisco Certified Network Associate (CCNA) Lahore
Learn Linux in 5 Days and Level up Your Career
https://www.udemy.com/certificate/UC-SBPF70GC/
Windows Server 2012 System Administration
https://www.udemy.com/certificate/UC-KLCVL8O5/

My key skills include network administration and system security, project management, quality assurance standards, server application management, database management, remote technical support, server configuration & execution, problem resolution, and cross-functional leadership.

Currently I am engaged with Zeoz Limited, Lahore, as a Sr. System/Network Administrator and Technical Support Manager, where I am responsible for troubleshooting and solving most complex network connectivity problems, including monitoring the network and servers for problems, diagnosing problems, and devised proper corrective measures to ensure expedient resolution. Attached is my CV which showcases my progressive experience and successful track record for leading successful initiatives.

پراجیکٹس

Customer Support Manager
Active Directory Migration from Windows Server 2003 to Windows Server 2012

تجربہ

کمپنی کا لوگو
Sr. System/Network Administrator and Technical Support Manager
Zeoz Limited
جنوری ۲۰۱۴ - موجودہ | Lahore, Pakistan

Lead Technical Support team which including resource management, hiring, mentorship, and performance assessment. Exercised hands-on approach for troubleshooting and solving most complex network connectivity problems, including monitoring the network and servers for problems, diagnosing problems, and devised proper corrective measures to ensure expedient resolution. Resolved complex Microsoft Windows Servers issues & outages. Identified frequently occurring, high impact support issues as candidates for permanent resolution.

Selected Contributions:

• Ensured network security appropriate user accessibility, and devising reasonably shields against the most complex threats to security faced by networks/servers.
• Managed networks and servers, and provided budgetary information also conducted research on various networks and products of networking in support of its development and procurement efforts.
• Configured and maintained core remote access technologies and access; managed, administered and maintained all Backup Systems, Backup to Disk, and SAN/NAS technologies by implementing best practices.
• Documented all implemented computer systems and updated each system change, also facilitated in the planning and execution of network and server technology migrations.

کمپنی کا لوگو
IT Manager / Senior System & Network Administrator
Print MIS
دسمبر ۲۰۰۵ - دسمبر ۲۰۱۳ | Lahore, Pakistan

Implemented Network Infrastructure as well as migrated Active Directory from Windows Server 2003 to Windows Server 2012 R2. Installed and configured first dedicated server to host e-commerce solutions for global clients. Managed Email Servers (Mail Enable Enterprise Edition and Kerio Connect). Administered Network for more than 100 user network as well as Servers’ in US. Analyzed and isolated issues, installed and supported LANs, WANs, network segments, Internet, and intranet systems.

Selected Contributions:

• Controlled backups and maintaining SQL Servers contains customer databases worldwide and delegating configuration of authentication and authorization of directory services.
• Configured and managed Microsoft Visual Source Safe Server, Software & Hardware Installation, Configuration and System Support also oversaw Backups of Local Servers and Remote Servers.
• Handled remote System Administration, System Support and Technical Consultancy to customers, based in the UK, US, Canada and New Zealand over Telephone, Emails, Terminal Services, VNC, VPN and Team-Viewer.
• Maintained network facilities in individual machines, such as drivers and settings of personal computers as well as printers, network servers such as file servers, VPN gateways, and intrusion detection systems.

تعلیم

Allama Iqbal Open University (AIOU)
بیچلرز, بیچلرز ان ٹیکنالوجی, BSCS‎
Computer Networks and Communication
CGPA 3.2/4
2004

پیشہ ورانہ مہارتیں

متوسط Cloud Computing Knowledge
متوسط Firewall
متوسط Hosted Microsoft Exchange
ماہر IT Infrastructure Management
متوسط Microsoft Applications Experience
متوسط Microsoft Server Technologies
متوسط Network Monitoring Tools
متوسط Office 365
ماہر Server Admin
ماہر Technical Support Manager

زبانیں

ماہر اردو
ماہر انگریزی