خلاصہ

In my 7 years of career, I have thrived in work environments that challenge my knowledge, skills and enthusiasm. I believe the ability to work independently is essential for allowing personal growth and to gauge one’s full potential. As a quick learner, I have always enjoyed a diverse work portfolio and looked forward to having a wide array of responsibilities that can continually expand the limits of my core proficiencies.

IT Services Management / availability / operations through Helpdesk Ticket System, Management expectation planning & implementation of services availability KPIs, Desktop / User / Application support in business users, Data Network availability support across channels, User access management / Network / System security alert Management via SOC 24/7.

Specialties: Business Requirements Transformation | Project Management | Technology Planning | Operational Excellence | Target Achievement |Team Management | Digital Channels | Crisis Management | Communication Skills | Interpersonal Skills | Time Management | Vision to lead | Result Oriented | Network Management | Organizing & Implementation skills | Negotiation Skills

My professional experience spans a wide spectrum of diversified activities of IT Administrator, Management, Customer Services and Client Relation. I act as an authentic executive by enhancing collaboration among individuals and groups, respecting diverse and divergent opinions, building consensus when dealing with opposing point of views, resolving competing/complex Network Administrator, Administrative task, Office management related issues, promoting a high level of integrity and building trust among all in the organization core.

Regards,

Nasir Ali


nasir.itw@gmail.com
Skype: nasir.itw_1
Mobile or WhatsApp: 0303-4996559

تجربہ

کمپنی کا لوگو
Senior IT Executive
SeedCred Financial Services
مئی ۲۰۲۳ - موجودہ | Lahore, Pakistan

> Configuring Wide Area Network (WAN) or Local Area Network (LAN) routers or related equipment > Troubleshooting the network to identify connectivity issues and using diagnostic testing software and equipment, > Installing network software, such as security or firewall software, Providing end-user support in person and remotely. > Installing new hardware (servers, printers, computer workstations, etc.).> Setting up user accounts, permissions and passwords.> Overseeing security of all systems, especially the internet, and installing antivirus protection, fixing network faults, Network maintenance, Technical support for people using the network, Day to day admin and monitoring of network use.> Planning future improvements, suggesting IT solutions to business problems.> Analyze, design, build and configure Local Area Network (LAN) and Wide Area Network (WAN), including installation of network software, firewalls and security settings for all network endpoints to support business growth.> Configure LAN and WAN routers and all related equipment when new systems needed.> Set up desktop computer equipment and install all network and system software, including operating systems and user software packages for new employees.> Set up new users on LAN and WAN networks, provide access permissions to approved groups and configure security settings for new employees.> Maintain and back up all networks, including hardware and software updates daily to keep systems running efficiently.> Troubleshoot and identify daily LAN and WAN network issues, including at the user and user group level, to ensure minimal connectivity problems and outage.

کمپنی کا لوگو
IT Executive
Phintech Services Private Limited
نومبر ۲۰۲۱ - اپریل ۲۰۲۳ | Lahore, Pakistan

 Installing new hardware (servers, printers, computer workstations, Setting up user accounts, permissions and passwords, etc.) Overseeing security of all systems, especially the internet, and installing antivirus protection, fixing network faults, Network maintenance, Planning future improvements, suggesting IT solutions to business problems, Analyze, design, build and configure local area network (LAN) and wide area network (WAN), including installation of network software, firewalls and security settings for all network endpoints to support business growth, Troubleshooting the network to identify connectivity issues and using diagnostic testing software and equipment, Set up desktop computer equipment and install all network and system software, including operating systems and user software packages for new employees, Set up new users on LAN and/or WAN networks, provide access permissions to approved groups and configure security settings for new employees, Maintain and back up all networks, including hardware and software updates daily to keep systems running efficiently, Troubleshoot and identify daily LAN and WAN network issues, including at the user and user group level, to ensure minimal connectivity problems and outage,

کمپنی کا لوگو
Information Technology Executive
Virtual University of Pakistan
ستمبر ۲۰۱۷ - جولائی ۲۰۲۱ | Okara, Pakistan

• Providing Support Two Head Offices Including MAN Com Members and CEO. • Providing support polycom, idea hub for connecting audio and video calls on Nationwide.• Providing IT support to all Nationwide Ubank branches including Head office, Regional Offices and Service center.• Managing branches complaints through IT helpdesk ticketing system and emails.• Providing desktop support of Core Banking Application – PIBAS, Oracle client installation & troubleshooting.• Providing support for Bio Metric Attendance system, installation, and troubleshooting.• Providing Support for Nadra-e-sahulat Installation and Bio Matric Issues. • Providing Support for PLRA Project Installation and Bio Matric Issues.• IT rollouts including IT equipment procurement, IT equipment configurations and deployment.• Installation and configuration of computer hardware, operating system, system applications and all banking related software.• Providing LAN, WAN network, system and hardware related support to Head offices. • Providing IT related support to remote users over phone, email and resolving routine IT issues of Server users.• Troubleshooting and resolution of hardware related issues, Parts replacement and hardware related issues with the coordination of Vendor.• Coordination and follow up with Vendors regarding PCs, Laptops, Scanners and Printers related issues• New domain ID creation, password resetting of Head Office Server users. Role • New exchange id creation for new joiners and updates as per HR requirement.• Maintaining IT inventory Laptops.Data Entry Operator / Computer Operator / MIS Entry / IT Administrator / Networking Admin / Admission Process / IT Consultant / IP Configuration etc.

کمپنی کا لوگو
IT Officer (Lab Administrator)
Government High School Jandraka (Okara)
جنوری ۲۰۱۵ - اگست ۲۰۱۷ | Okara, Pakistan

Responsibilities• Maintaining files and dealing with other Administrative Support Tasks• Keeping an inventory of Office Supplies• Scheduling meetings and Managing calendars• Welcoming Visitors to the Office• Providing Visitors with InformationData Entry Specialist, Data Administrator, Admission Process, IT Consultant

تعلیم

Sargodha University
بیچلرز, بیچلرز ان آرٹس, ‎
Computer Sciences and Information Technology
2023

پیشہ ورانہ مہارتیں

متوسط Audit Assignment Handling
متوسط British Accents
ماہر Cisco Firewall Security
ماہر Cisco Routers Knowledge
متوسط Cloud
ماہر Computer Hardware Installation
ماہر Computer Network Operations
ماہر Computer Operations
ماہر Computer Proficient
ماہر Configure CCTV Camera
ماہر Control Points Knowledge
متوسط Coordination Abilities
ماہر Data Entry
ماہر Hardware Installation
ماہر Installation and Software Configuration
ماہر Internal Audit Command
ماہر Internet Troubleshooting
ماہر IP Networking Knowledge
ماہر IT Troubleshooting
ماہر IT Executive Management
ماہر IT Hardware Support
ماہر IT Resource
ماہر IT Service Delivery
ماہر IT Support
ماہر IT Support Responsibilities
ماہر Knowledge of Software
ماہر Microsoft Servers
ماہر MS 365
ماہر MS Excel
متوسط Multitasking Skills
ماہر Network Management
ماہر Network Security Administration
ماہر Network Troubleshooting
ماہر Networking
ماہر Operating System Administration
ماہر Operational Tasks Handling
ماہر Operations Responsibilities
متوسط Production Quality Monitoring
متوسط Quality Control Processes Command
ماہر Regularly Checking
ماہر Remote Troubleshooting
ماہر Report Writing Skills
ماہر Router Configuration
متوسط Sales Abilities
ماہر Server
ماہر System Network
ماہر Troubleshooting Skills
ماہر Typing Skills
متوسط VMS
ماہر Wireless Networking

زبانیں

ماہر اردو
ماہر پنجابی
متوسط انگریزی