Acquired Potential Seller
educate seller About Daraz
Quality check seller Sku
Deals with operation First Mile Last Mile And collection Point
Check demand And supply
Check Customer Complaints on Daily Basis
Working on brands bring them on daraz
lead team to bring potential seller
All wear house operation
Deal with international customer complaints
inventory management
Quality and quantity check inventory
inventory placment
process orders on time
• Satisfying the customers at the store by answering their queries and complaints as per Daraz SOPs.• Writing emails, generating complaints as and when required.• Handling irate customers by using soft skills.• Manage the after sales flow for walk in customers.• Learning all the Systems and Processes as and when guided.• Educate the customer on Daraz and all marketing related material.• Educate the customer on Dforce and all Dforce related marketing.• Meeting the Productivity and Quality KPI as per target assigned.
Organized marketing campaigns at different events.
Devised numerous pricing strategies that have proved to be quite effective
Enticed new vendor and retained the existing ones
Collaborated with the engineering team to bring about innovative ways for attracting potential vendor