خلاصہ

Offering 6+ years of extensive experience in areas of Management, Liaison, Administration and Counseling. A key contributor in organizational development coupled with excellence in team playing, time-targeting and self-motivation to ensure achieving optimum performance levels.

تجربہ

کمپنی کا لوگو
Operations Manager
First Protocol
جنوری ۲۰۱٦ - موجودہ | Karachi, Pakistan

Job Responsibilities:
• Assisting directly to CEO and other Managers in day-to day coordination and management of operational duties
• Coordinating with Overseas Manpower contracted company for shortlisting candidates for aviation job placement overseas
• Corresponding and managing the training sessions with collabroted organization SWISSPORT
• Interviewing and hiring part time trainers for particular programs
• Coordinating and briefing trainers in matters related to course material, training practices, examination procedures, feedback and certification process
• Providing direction and guidance to internal team to achieve performance targets
• Reconciling monthly operating budgets and share updated financial reports with senior management

کمپنی کا لوگو
Operations Coordinator
Universal Training & Development (formerly Global Aviation Institute)
اگست ۲۰۱۵ - دسمبر ۲۰۱۵ | Karachi, Pakistan

Job Responsibilities:
• Arranging and corresponding with collaborated organizations such as IATA and COTHM for session wise programs
• Coordinating and managing multiple tasks to ensure training quality within allotted budget and timeline
• Liaising with sales and marketing departments to provide promotion direction
• Coordinating with external trainers and assisting in organizing in-house training and promotional seminars
• Performing research on operational metrics
• Identifying and resolving problems in operations process

کمپنی کا لوگو
Student Counselor
Universal Training & Development (formerly Global Aviation Institute)
جنوری ۲۰۱۴ - جولائی ۲۰۱۵ | Karachi, Pakistan

Job Responsibilities:
• Counseling prospective students to assist them in choosing the right course consistent with their capabilities
• Attending staff meetings and serve on committees as required
• Handling student queries related to courses, training and career planning
• Rendering responsibilities like student registration, fees collection, marketing management, monitoring the financial system and maintaining follow up sheet
• Designing course brochures, maintaining website and corresponding with inquires on social networks

کمپنی کا لوگو
Administration
Global Aviation Institute
اکتوبر ۲۰۱۱ - دسمبر ۲۰۱۳ | Karachi, Pakistan

Job Responsibilities:
• Handling telephonic communication with queries and provide information related to the training
• Greeting and assist visitors when they arrive at the office and marketing activities
• Performing basic bookkeeping activities and update all accounting system
• Administering the student ‘lifecycle’ from registration to certification
• Administrative assisting and correspondence to collaborated sessions under the Benazir Bhutto Shaheed Youth Development Program [BBSYDP] three months diploma programs in 2012 & 2013

کمپنی کا لوگو
CSR Officer
ZONG Franchise Cyber Communication
جنوری ۲۰۱۰ - نومبر ۲۰۱۰ | Karachi, Pakistan

کمپنی کا لوگو
Staff Assistant
M. E. Foundation School
دسمبر ۲۰۰۸ - نومبر ۲۰۰۹ | Karachi, Pakistan

تعلیم

University of Karachi
ماسٹرز, ماسٹرز ان آرٹس, M.A‎
International Relations
درجہ B
2015
Universal Training & Development-UTD
سرٹیفیکیشن, Amadeus Basic Functionality Course‎
Amadeus
مکمل
2015
Travelport-Pakistan
سرٹیفیکیشن, Galileo Core Course‎
Galileo
مکمل
2014
The International Air Transport Association-IATA
سرٹیفیکیشن, Global Distribution System Fares and Ticketing Course‎
Galileo
مکمل
2013
PECHS Govt.College for Women
بیچلرز, بیچلرز ان آرٹس, B.A‎
Geography, Islamic Studies, Political Science
درجہ B
2009
PECHS Govt.College for Women
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, F.A‎
Economics, Islamic Studies, Political Science
درجہ C
2007
St. Matthews Model High School
میٹرک / او لیول, سائنس, SSC‎
Biological Sciences
درجہ B+
2004

پیشہ ورانہ مہارتیں

ماہر Administration, Counseling Skills
ماہر Agile Scrum Testing
ماہر Handling Assignments
ماہر High degree of confidence
ماہر Manage & implement Social Media campaign
ماہر Production Quality Monitoring

زبانیں

ماہر انگریزی
ماہر اردو