Customer Services Operations Manager
Manage All branch banking issues
which is Related
Staff matters
Cash Positions
maintain cash as per SBP rules Regulations
ATM custodian manage to reduced ATM Downtime in 100
manage Optimum cash limit
Manage to control all compliance for reduced Maximim Audit Objections to retain branch in AA+
Supervisions for All transfer Posting all cash related vouchers from the staff.
Maintain Score Card and retain position consistently on TIER 1
manage all GL and Proof Balancing to reduce maximum Risk Factors.
control all Financial Transactions and voucher ticking and checking.
manage All Accounts with proper sbp regularity Compliance.
Responsible for all the IT related and Hardware related issues
Responsible for all The security Measures and Guards positions Activities.
Responsible for the all critical heads and Expenditures.
Responsible for all evolving Regulatory Compliance.
Responsible for submited Monthly Foreign Exchange to SBP directly.
Responsible for All complains against the Customers
Responsible for all the serious matters Like keys handling Key custodians .
Responsible and take Complete Ownership for all smoothly works and exit .