خلاصہ

To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancem

پراجیکٹس

E-Marketing

تجربہ

کمپنی کا لوگو
Fraud Analyst
The Bank of Punjab (BOP)
جنوری ۲۰۲۰ - موجودہ | Lahore, Pakistan

A FRMS-Analyst is someone who investigates forgery and theft within customer’s account and transaction on behalf of a bank or a financial Institutions. They track and monitor the bank’s transactions and activity that comes through the customer’s account.
The major tasks, duties and responsibilities that make the fraud analyst job description are listed below:
-Monitor debit/Credit card fraud alerts daily and take necessary actions to protect customers and bank.
-Identify fraud patterns through the monitoring of high-Risk countries and merchants.
-Contribute the the creation of fraud rules by providing analytical data to support decision.
-Verify activity through outbound calls and/or send the “Potential Fraud Alerts” e-mail to customer.
-Provide support to the operational and business unit of the organization on fraud related matters.
-Regularly prepare reports for the bank’s Risk Management Organization.
-Responsible for maintaining knowledge of fraud situation in the industry.
-Report risk information and findings to the immediate supervisor in a timely manner.
-Actively participate in team meeting; share information and make suggestions for improvements to fraud operational.

کمپنی کا لوگو
Tele Sales Officer
The Bank Of Punjab
دسمبر ۲۰۱۸ - جنوری ۲۰۱۹ | Lahore, Pakistan

-Conduct Sales Calls
-Influences customers to buy or retain product or service by following a prepared script to give product reference information.
-Documents transactions by completing forms and record logs.
-Maintains database by entering, verifying, and backing up data.
-Contributes to team effort by accomplishing related results as needed.

کمپنی کا لوگو
Contact Center Executive
MCB Bank
مارچ ۲۰۱۸ - دسمبر ۲۰۱۸ | Lahore, Pakistan

-Call Center Executive Duties and Responsibilities
-Facilitate Inter-Departmental Communication
-Resolve Escalated Customer Complaints
-Resolving the most complex customer service issues using creative problem solving
-Listening actively to customers and documenting information during calls
-Analyzing service quality data to make executive strategy decisions
-Facilitating efficient cooperation between all departments

کمپنی کا لوگو
Product Promotion Activity
Nestle Pakistan Limited
جولائی ۲۰۱۷ - اگست ۲۰۱۷ | Lahore, Pakistan

-Product Promotion

کمپنی کا لوگو
Brand Promotion
Chang-Hong Ruba
اپریل ۲۰۱۷ - جون ۲۰۱۷ | Lahore, Pakistan

-brand promotion
-Marketing
-sales

کمپنی کا لوگو
Brand Promotion Activity
PepsiCo Pakistan
مارچ ۲۰۱۷ - اپریل ۲۰۱۷ | Lahore, Pakistan

-Brand Promotion

کمپنی کا لوگو
Property Dealing
Al-Makha State
اکتوبر ۲۰۱۳ - نومبر ۲۰۱۴ | Lahore, Pakistan

Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms Determine clients’ needs and financials abilities to propose solutions that suit them
Perform comparative market analysis to estimate properties’ value
Display and market real property to possible buyers
Prepare necessary paperwork (contracts, leases, deeds, closing statements etc) Manage property auctions or exchanges


Maintain and update listings of available properties
Develop networks and cooperate with contractors
Promote sales through advertisements, open houses and listing services Remain knowledgeable about real estate markets and best practices
Present purchase offers to sellers for consideration.
Interview clients to determine what kinds of properties they are seeking.
Prepare documents such as purchase agreements, closing statements, deeds and leases.
Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
Compare a property with similar properties that have recently sold in order to determine its competitive market price.

تعلیم

University of Engineering & Technology
ایم فل, MS-MANAGEMENT‎
Management
مکمل
2018
National University of Modern Language (NUML)
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Marketing, Marketing (Brand Management, Consumer Behavior)
CGPA 2.95/4
2017

پیشہ ورانہ مہارتیں

ماہر Answering Inquiries
ماہر Handling Assignments
متوسط Initiative
متوسط Luxury Brand Marketing
ماہر PTP Protocols
ماہر RESTful APIs
متوسط Sales Skills
متوسط Transaction Record Management
متوسط علم الأشعة البعادي

زبانیں

ماہر پنجابی
ابتدائی چینی
ماہر اردو
متوسط انگریزی

Asad آپکے جاننے والے

Tahmeena Imam Bakhsh
Bank Alfalah Limited