خلاصہ

development soft skills ,customer services trainer in which my responsibilities are to train customer care officer ,floor supervisor Floor Manager about excellent soft skills /sales/billing /technical support of products of ptcl.

تجربہ

کمپنی کا لوگو
Skill Development Trainer
PTCL
اگست ۲۰۱۸ - موجودہ | Karachi, Pakistan

Presently working at PTCL contact center as a skills development soft skills ,customer services trainer in which my responsibilities are to train customer care officer ,floor supervisor Floor Manager about excellent soft skills /sales/billing /technical support of products of ptcl.

کمپنی کا لوگو
CSR
Pakistan Telecommunication Company Limited (PTCL)
مئی ۲۰۱۷ - اگست ۲۰۱۸ | Karachi, Pakistan

No

تعلیم

Karakurum International University
بیچلرز, ماسٹرز ان آرٹس, ADE‎
Communication Skill, Phycology, Assessment
CGPA 3.4/5
2016
Karakurum International University
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان جنرل سائنس, HSSC‎
Statistics, Mathematics, Economic
فی صد 49%
2013
Karakurum International University
میٹرک / او لیول, سائنس, SSC‎
Physics, Chemistry, Biology
فی صد 49%
2010

پیشہ ورانہ مہارتیں

ابتدائی Business Development Process 1
ابتدائی Business Development Strategies
متوسط Career Counselling
ابتدائی Commercial Property Sales
متوسط Conservation Awareness
متوسط Curriculum Assessments
متوسط Customer Relationship Management
متوسط Customer Satisfaction Management
متوسط Customer Service Skills
ابتدائی Email List Management
متوسط Process Operations Handling
ابتدائی Product Skills Trainer
متوسط Reporting Skills
ابتدائی Risk Management
متوسط Sales
متوسط Security Principles
متوسط Student Counselling
ابتدائی Transaction Management

زبانیں

متوسط انگریزی
ماہر اردو

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