خلاصہ

To pursue my excellence with hard work, dedication and self-determination in order to interact with the best of my professional approach towards my career path and job assignments.

تجربہ

کمپنی کا لوگو
Senior Customer Service Officer
Haier Pakistan Pvt Limited
مئی ۲۰۲۴ - موجودہ | Sargodha, Pakistan

Customer handling at reception & phone callsDispatching and closing of complainsData feeding

کمپنی کا لوگو
Shift MANAGER
Fri-Chiks
اکتوبر ۲۰۲۲ - جون ۲۰۲۳ | Sargodha, Pakistan

Opening or closing the restaurant.Greeting and assisting customers.Managing and supervising restaurant staff.Creating schedules.Maintaining inventory and ordering food supplies.Conducting performance reviews.Training employees.Maintaining restaurant equipment.

کمپنی کا لوگو
Csr(Customer service representative)
Punjab Information Technology Board
اپریل ۲۰۱۸ - مارچ ۲۰۲۲ | Sargodha, Pakistan

1# Provides citzen additonal informaton or explains services
2# Completes supportng paperwork and data entry as required
3# Accurately captures customer informaton
4# Tactully handles stressful interactons with the public.
5# Provides citzen additonal informaton or explains services
6# Maintain excel sheet of diferent services.(i.e. domicile, union council. Etc.)
7# Data entry

تعلیم

University of South Asia
بیچلرز, بیچلرز ان کامرس, B.com in commerce‎
Business Administration, Financial Accounting
CGPA 3.1/4
2016

پیشہ ورانہ مہارتیں

ماہر Customer Service & Complain Handling
ماہر Accounts Payments Handling
ماہر Administration Skills
ماہر Analytical Skills
ماہر Bank Reconciliation
متوسط Branch Operations Management
ماہر Cash Handling
ماہر Communications Skills
ماہر Customer Relationship Management
ماہر Customer Service Skills
ماہر Employee Engagement
ابتدائی ERP Oracle
ماہر Fast Food Knowledge
ماہر Financial Reporting
متوسط Foreign Exchange Management
ماہر Funds Management
ماہر Hotel Management
ماہر House Keeping Skills
ماہر HR Operations Handling
ماہر Installation Process
ماہر Inventory Control
ماہر Management Skills
ماہر Microsoft Excel
ماہر MS Excel
ماہر MS Office
ماہر Official Tasks Handling
ماہر Operational Tasks Handling
ماہر Operations Handling
ماہر Oral Written and Communication
ماہر Oral Written and Communication Skills
ماہر Organizational Skills
متوسط Payroll Management
ماہر Persuasion Customer
ماہر Record Keeping
ماہر Regulatory Knowledge
ماہر Restaurant Management
ماہر Restaurant Management Skills
ماہر Store Management

زبانیں

ماہر پنجابی
متوسط انگریزی
ماہر اردو

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