خلاصہ

Keen on being a part of progressive organisation that utilities telnet and traits of its human resources to maximise individuals professional potential and promote organization productivity

تجربہ

کمپنی کا لوگو
Area Support Associat Operations
Bank Alfalah Limited
جولائی ۲۰۲۳ - موجودہ | Karachi, Pakistan

کمپنی کا لوگو
Counter Service Manager
Bank Alfalah Limited
نومبر ۲۰۲۲ - جولائی ۲۰۲۳ | Karachi, Pakistan

Work as an officiating BOM

Supervision of transactions 
Opening and Processing all categories of Accounts including, individual, joint, pension, government Entity, Trust, NGO/NPO,Pvt ltd,partnership and joint venture.
Preparing and review KYC and EDD as per AML policy and procedures
Daily and monthly Reporting to area and cluster office 
Locker operations 
TDR operations 
Processing Inward and outward foreign Remittances 
Gls balancing on daily and monthly basis

کمپنی کا لوگو
Customer Relationship Officer
BANK Al Falah
جولائی ۲۰۲۰ - اکتوبر ۲۰۲۲ | Karachi, Pakistan


Supervision of transactions 
Opening and Processing all categories of Accounts including, individual, joint, pension, government Entity, Trust, NGO/NPO,Pvt ltd,partnership and joint venture.
Preparing and review KYC and EDD as per AML policy and procedures
Daily and monthly Reporting to area and cluster office 
Locker operations 
TDR operations 
Processing Inward and outward foreign Remittances 
Gls balancing on daily and monthly basis

کمپنی کا لوگو
Customer service officer
Bank Al Falah
فروری ۲۰۲۰ - جون ۲۰۲۰ | Karachi, Pakistan


Account Opening all the category 
Cash transactions processing 
KYC, CDD review and monitoring as per AML policy
Digital account opening 
Daily and monthly  reporting to area and cluster office 
Reviewing all the Gls and balancing 

کمپنی کا لوگو
Account opening officer
Bank al habib
فروری ۲۰۱۹ - جنوری ۲۰۲۰ | Karachi, Pakistan

•New Account opening •Stop / release payment •Dormant activation •Term deposit •Cheque book issuance •ATM card issuance •Locker operating •Account maintenance •Daily and monthly CRP/ekyc updation •Daily and monthly Reporting to area and zone

کمپنی کا لوگو
Operation officer
Bank Al Habib Limited
ستمبر ۲۰۱۸ - فروری ۲۰۱۹ | Karachi, Pakistan

o Assisting management with customer
service policies
o Maintaining Service Quality
o Account Maintenance
o Cheque book Activation and Request
o Transfer, Banker’s cheques and CDR
o Inward and outward foreign Remittance
o Issuance letter of credit o KYC
o Issuance of Cheque Books & ATMs
o Assisting Customers with Account Opening
o Inward and outward Clearing
o OBC,IBC and FOBC
Trade Finance

کمپنی کا لوگو
Customer Service officer
Meezan Bank Limited
جون ۲۰۱۷ - اگست ۲۰۱۸ | Karachi, Pakistan

Company name Meezan Bank Limited
Position: customer service officer
Responsibilities • Answer Phone calls
• Receiving and dealing with all initial customer communications, by phone and face to face.
• Floor Management
• Assisting management with customer service policies
• Promoting the supportive image of Bank in every way
• File Confidential Paper work in an Organized way
• Mange upset customers, Conflicts and Challenging situations
• Dealing Customer inquiries for account opening.
• Reviewing/ scrutinizing account opening forms to maintain account opening accuracy rate.
• Clearing
• Remittances
▪review cash vouchers etching
• Account opening
• Atm and cheque book issuing and initiated
• foreign remittances .
•Coordinates with compliance
•global remittances department
•home remittances
Etc

تعلیم

Iqra University
ماسٹرز, , MBA‎
Banking & Finance
CGPA 2.5/4
2021
University of Karachi
بیچلرز, بیچلرز ان کامرس, B.Com‎
Accounting
فی صد 50%
2016
BISE
, F.Sc Pre-Engineering‎
فی صد 50%
2013
BISE
, Matric in Science‎
فی صد 49%
2010

پیشہ ورانہ مہارتیں

ماہر Accounts Management
متوسط Accounts Software Command
متوسط AML
متوسط Analytical Skills
متوسط Audit Assignment Handling
ماہر Banking
ماہر Bookkeeping
ماہر Branch Banking
ماہر Branch Operations Management
ماہر Cash Management
متوسط Client Relations Management
ابتدائی Computerised accounting software
متوسط Conservation Awareness
ماہر Cooordination Skills
ابتدائی Coordination Skillss
ابتدائی Credit Administration
متوسط Credit Analysis
ابتدائی Customer Billing
ماہر Customer Service Skills
متوسط Data Analytics
متوسط Develop Comprehensive Evaluations
متوسط Digital Marketing
ماہر Drafting Skils
ماہر Due-Diligence
متوسط Employee Relations Management
متوسط Expert in Excel
متوسط Financial Statement Analysis
ابتدائی Foreign Exchange Management
متوسط Foreign Trade Policy
متوسط Handling Assignments
ماہر Interpersonal Skills
متوسط Invoicing
متوسط Islamic Banking
متوسط Knowledge of Basic Banking Principles
ماہر KYC Knowledge
ماہر Leadershipp
ماہر MIT Knowledge
متوسط MS Excel
ابتدائی Operation Theater Preparation
متوسط Personal Effectiveness
متوسط Preperar Reports
ماہر Record Keeping
متوسط Record Keeping
متوسط RESTful APIs
ماہر Scrutinizing
متوسط Talent and
ابتدائی Tax Preparation Skills
ماہر Team Building
ماہر Voucher Management
ماہر إدارة الوثائق

زبانیں

ماہر اردو
ماہر انگریزی