To follow up closely with key clients & corporate customers.
Sending the console manifest to concern destination offices.
Individually responsible for export consolidation for all Europe sectors.
Provide quality services to Shippers & consignees.
To maintain close relations with shipping lines for S.I submission.
Managing profit & loss for console shipments for all sectors.
Responsible for upcountry offices' invoicing & statements.
Following global SOP, Ensuring time management & team leadership.
Reporting to higher management for complete export manifestation.
Mainly handling Import Invoicing to the entire customer base with the responsibility to ensure that accurate invoices are released to the customers.
Rate Calculation and alignment with the customer quotations to eliminate the possibility of customer’s disagreement on billed amount.
To manage the timeline of the issuance of invoice to the customer and curtail delayed invoicing.
Responsible to maintain and manage the KPI of IPA (Invoice per adjustment)
Maintain weekly and monthly reports.
Follow up with the KHI & up country’s sales persons to submit ROs on timely manner.
- Deals with internal and external customers at all levels via telephone and emails.
- Assisting up-country sales team.
- Analyzing and reporting up-country sales report on weekly basis.
- Responsible to follow up for all import documents.
- Co-ordination with supplier department to meet customer's requirements.
- Responsible for managing pricing & documentation department.
- Responsible for daily operations/ meetings and resolved customer complaint using both diplomacy and empathy when required.
- Carried out various audit checks to ensure the correct procedures have been carried out and to identity any training requirements.
- Responsible for office up keep and maintaining office discipline.
- Prepared and reconciled daily bank deposits.
- Dealing with course tutors and meet their requirements.
- Deal with the branch offices and fulfill their requirements.
- Supervision in all office matters.
- Rate Filling in global systems.
- Correspondence with clients.
- Assisting Sales team in all levels.
- Meeting with Key-Clients.
- Co-ordination with marketing department for deciding rates.
- Attracting new Clients for organization.
- Preparing & submission of Freight Remittance.
- Responsible to prepare vessel's tax files.
- Co-ordination with bank for clear holding amount of freight remittance.
- Finalization of M.R List to Pakistan Customs.
- PEX and Non-PEX shipping bills data maintain.
- Export General Manifest (EGM) submission to QICT.