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خلاصہ
After the completion of my studies B.A LL.B from University of the Punjab. I joined HBL with a solid foundation in the banking operations cultivated through progressive roles at HBL. I bring wealth of experience to the table. Beginning as a teller and advancing through positions increasing responsibilities Manager teller services, Branch Operations manager & now serving as Regional support Officer Remittance Business.
تجربہ
Regional Support Officer Remittance Business
Provide on-ground customer support in remittance rich regions to boost sales & customer traffic, while ensuring seamless operational/product delivery and to reduce delivery failures that pertain to the remittance payments.
Branch Operations Manager
As Branch Operations Manager oversees the daily operations of a bank branch, ensuring efficient service delivery, compliance with regulations, and achievement of business goals. Responsibilities include managing staff, handling customer service issues, overseeing transaction processing, implementing policies and procedures, and working to optimize branch performance and profitability.
Manager Teller Service
Promoted from teller to manager teller services. As a junior supervisor oversees the daily operations of domain staff, ensuring efficient service delivery, compliance with regulations, and achievement of business goals. Responsibilities include handling customer service issues, overseeing transaction processing, implementing policies and procedures, and working to optimize cash counter performance.
Cash Officer
The purpose of the job is to facilitate the customers (both existing & walk-ins) in their cash dealings with the bank and provide them services at the comfort level beyond their expectation.
