خلاصہ

Excellent communication skills and knowledge of customer services, hospitality, team management, sales, traning serving activities with a passion for excellence. Self-directed individual with substantial experience in the Retail industry. Resourceful and enthusiastic with a strong passion for providing exceptional customer satisfication and ensuring recurring business.

پراجیکٹس

Employee Of The Month
BMT ( Basic Management Training) FSM
CTDP ( Crew Trainer Development Program}

تجربہ

کمپنی کا لوگو
Restaurant General Manager
KFC Pakistan
جولائی ۲۰۲۱ - موجودہ | Hyderabad, Pakistan

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Head of T&D
Black & Brown Bakers
مارچ ۲۰۲۱ - جولائی ۲۰۲۱ | Hyderabad, Pakistan

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SM (Section Manager) Carrefour LuckyOne Mall
Carrefour (Hyperstar) MAF LuckyOne Mall
جنوری ۲۰۲۰ - مارچ ۲۰۲۱ | Karachi, Pakistan

Got an opportunity in city of lights karachi.
At Biggest platform & worlds well known retail group (MAF Retail) Hypermart.
Performing responsibilities of Section Manager in FFD (Freah Food Department) here mentioned
Section Sales
Section Ordering
Section Inventory
Section Production
Section Product Quality
Section Shrinkage
Section Targets of Sales, Waste, Margin.
Section Cleaning .....

Here We bake & make in front of customers all bakery , Hot Meals, Pizza Delicatsen, FnV Product it's a live animation & challenging to satisfy customer in that so performing best.

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GM ( Senior General Manager ) Head Of Main Branch
Black & Brown Bakers
ستمبر ۲۰۱۷ - اکتوبر ۲۰۱۹ | Hyderabad, Pakistan

Got Promoted as a GM & Got A Big Responsibility of whole branch & Working as a GM from 2 Years in Different Branches Did Opening of Different Branches & Give Structure of Branch Running Stranded & Managed Branches With My Own Skill Set.
Team Management
Scheduling
Sales Analyzing
Ordering
Inventory Management
Task Orientated Works
Leading,Coaching, Training, Making Expert.
Communication Skill
etc.
Also Got a Big Responsibility Of Initial Interview Of Employe For Hiring Purpose form Me Then Refer To ZM & HR.
Responsible of all branch operations and branch is also Open for 24/7
Doing Scheduling, Reporting,Giving Training to Management , Variances, Ordering, Inventories, Customer Services, Complains Handling, Sales Building, Created Formats & Notes for Training of Management and staff by own and working on more new training books & Formats.

کمپنی کا لوگو
AGM (Assistant General Manager) Responsible of all branch Operations
Black & Brown Bakers
جون ۲۰۱۷ - ستمبر ۲۰۱۷ | Hyderabad, Pakistan

Working here as a A-GM Performing all Responsibilities of Branch Operations Its Not Only Bakery It's Basically Continental Stranded Bakers Having Fast foods Sweets Pizzas Snacks ETC
Doing Customer Service Team Leadership Reporting Inventory Management Auditing and All Other Branch Operating And Closing Procedures.

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ARGM (Assistant Restaurant General Manager)
Burger King
دسمبر ۲۰۱٦ - جون ۲۰۱۷ | Hyderabad, Pakistan

Worked there As a A-RGM and got Certified by BMT (Basic Management Training) also called Foundation Of Shift Management .From Burger king international.
And also looking for good Opportunity to Jump...
Frankly Speaking I wasn't feeling good fit there.
I Wanted To Skip Thats Why DId Skip In Short Time
But The Time Spent their also Learned a lot Of Things There.....
Regarding
Month-end OF Restaurant
Scheduling
Team Leading As a A-RGM
& Many More.

کمپنی کا لوگو
Crew Trainer Floor Incharge
McDonald's
اپریل ۲۰۱۵ - دسمبر ۲۰۱٦ | Hyderabad, Pakistan

Started Working in McDonald's from 16 th April 2015 As A Crew member And Now I'm Here working here as A Experienced Crew Trainer Now and I Lerarned here very much work Know All Work Of Floor managing , Inventory , Reporting , Training.

تعلیم

University of Sindh
بیچلرز, بیچلرز ان کامرس, graduation‎
Commerce
فی صد 51%
2017
Dr NA Baloch Modle School Sindh University Old Campus
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), HSC Part I&II‎
(Pre-Engineering)
فی صد 54%
2014

پیشہ ورانہ مہارتیں

ماہر (Hospitality)
ماہر (TRANING)
ماہر Analytical Skills
ماہر Branch Opening Experience
ماہر Branch Support.
ماہر Budgeting & Forecasting
ماہر Configuration Switches
ماہر Conservation Awareness
ماہر Cooordination Skills
ماہر Database Management 
ماہر Decision Making
ماہر Employee Satisfication
ماہر Financial Analysis
ماہر Handling Assignments
ماہر Investment Advisory
ماہر Leadership Qualities
ماہر RESTful APIs
ماہر Retail Product Management
ماہر Scheduling
ماہر System Reporting & Variance
ماہر Team Motivation
ماہر Variance Management
ماہر علم الأشعة البعادي

زبانیں

ماہر پنجابی
ماہر سندھی
ماہر اردو
ماہر انگریزی

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