خلاصہ

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company

تجربہ

کمپنی کا لوگو
Compliance Control Group / Digital Fraud monitoring Unit / Fraud Analyst
The Bank of Punjab (BOP)
جنوری ۲۰۲۱ - موجودہ | Lahore, Pakistan

1. Manage fraud prevention unit including 24/7 transaction surveillance.2. Manage fraud prevention including detecting Point of Compromise (POC) tomitigate bank from both financial and reputational losses.3. Investigate financial crime.

کمپنی کا لوگو
Fraud Investigation
The Bank of Punjab (BOP)
جون ۲۰۲۰ - دسمبر ۲۰۲۰ | Lahore, Pakistan

1. Investigate All Frauds including digital2. Responsible for Preparing summary and/or detailed reports on investigative findings and/or referrals to state and federal agencies.3. Investigate financial crime.4. Prepare report on monthly and Quaterlly basis.5,prevention, and resolution of fraud Complaint.6.Maintain daily Complain MIS

کمپنی کا لوگو
Phone Banking Office(Outbound Call Officer)
The Bank of Punjab (BOP)
جولائی ۲۰۱۸ - جون ۲۰۲۰ | Lahore, Pakistan

1.Make outbound calls to prospective and existing customers to provide them with information on new products, discounts, and services.2 Respond to questions and concerns of customers over the telephone, according to established policies and procedures.3. Maintain Call MIS on daily basis of record purpose

کمپنی کا لوگو
Phone Banking Office (Inbound Officer)
Habib Bank Limited (HBL)
مئی ۲۰۱۷ - جولائی ۲۰۱۸ | Lahore, Pakistan

1.Exceptional ability to know all bank programs and present the right programs to each customer2.Able to utilize computer productivity software3.Excels as a team player4.Dedicated to creating repeat banking customers5.Strong communication skills in person and over the phone6.Able to work any station in a bank and still provide excellent service

تعلیم

Punjab University
بیچلرز, بیچلرز ان کامرس, B.COM‎
Mathematical Statistics
2015
private
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Commerce
فی صد 45%
2013
Govt Model High School Town Ship Lahore
میٹرک / او لیول, سائنس, matric‎
Science
فی صد 50%
2010

پیشہ ورانہ مہارتیں

متوسط Communication
ابتدائی Adobe Illustrator
ابتدائی Banking
متوسط Communication Skills Listening
متوسط Conservation Awareness
متوسط Cooordination Skills
متوسط CRM Command
متوسط Customer Serve Skills
متوسط Customer Service Skills
ابتدائی Document Handing
متوسط Fluent in English
متوسط Fraud Investigation
متوسط Phone Banking Skills
ابتدائی Risk Assessment
متوسط Social Media Marketing
ابتدائی Time Mangamenet
متوسط Transaction Monitoring

زبانیں

ماہر اردو
متوسط انگریزی
ماہر پنجابی

آپ کن کمپنیز کی پیروی کر رہے ہیں

Muhammad آپکے جاننے والے

Muhammad Azam
Habib Bank Limited (HBL)
Haresh Kumar Haresh
Pinnacle Fiber
Muhammad Saqib Manzoor
Habib Bank Limited (HBL)
Beenesh ulHaq
Habib Bank Limited