Support the marketing team in administrative tasks in invoicing and reporting.
Reconciliation of Government account billing activities with finance team at end of the month.
Configure and manage government institutional dispatch detail report to maintain clean, complete and duplicate free at all the time.
Sending reports on email metrics and program performance, summarize and communicate insights among the team and mediators or knowledge sharing.
Operational blocking and tackling executional excellence on the day to day responsibilities.
Posting of closeout vouchers.
Any other task assigned by Head of Marketing Operations.
Targeting Market of corporate sales (Industries & Government sectors).Coach and support sales associate.Formulating Sales Plan & Strategy with manager to achieving monthly targets.Coordinated & assisting sales manager to ensure achievement on monthly, quarterly, semiannual and annual sales goals.Actively participate at marketing events and exhibitions.Liaising with demand manager in monthly production planning.Communicate with clients, evaluate their needs and suggest products according to their needs. Dealt with customer service issues, complain and resolved customer problems.Maintaining and developing relationships with existing customers via telephone calls & emails.Negotiating on price, costs, delivery and specifications with buyers and managers & director.Compiling and distributing financial and statistical information.Attending team meetings and sharing best practice with colleagues.Cold calling to arrange meetings with potential customers to prospect for new business.Responding to incoming email and phone enquiries.Acting as a contact between a company and its existing and potential markets.Making accurate, rapid cost calculations and providing customers with quotations.Ensuring timely dispatches as per customer requirement.Following up payments & ensuring recoveries on time.Gathering market and customer information.Recording sales and order information into a computer system (SAP).Any other task as assigned by the Head of Department.
Support the marketing team in administrative tasks in invoicing and reporting.
Reconciliation of Government account billing activities with finance team at end of the month.
Configure and manage government institutional dispatch detail report to maintain clean, complete and duplicate free at all the time.
Sending reports on email metrics and program performance, summarize and communicate insights among the team and mediators or knowledge sharing.
Operational blocking and tackling executional excellence on the day to day responsibilities.
Posting of closeout vouchers.
Any other task assigned by Head of Marketing Operations.
• Checking of branch positions with their posted proof list • Reconciliation of Daily Inter Branch activities with Treasury blotter. • Inform branches and Treasury for their forward booking maturities. • Sending forward booking confirmation to branches. • Prepare NR Rates file for onward submission to SBP. • Posting of closeout vouchers. • Maintenance of FE-25 CRR AND SCRA. • Process and post SCRA interest received from SBP on monthly basis. • Upload and send FXCRS to SBP. • Any other task assigned by Head of Treasury Operations.
To facilitate customer by addressing their queries, concerns and request resulting in customer satisfaction.
Handling inbound customer calls.
Making outbound calls when and where required.
Written external communication.
Handling complaints complains, inquiries and service request from different channels(Email, SMS, Letters & Calls etc).
Coordinating with different stake holders for resolution of customer queries and concerns.
Prepairing and sharing reports of daily activities.
Any other task assigned by immediate supervisor, line manager & HOD.
Manage the records of insurance and Investment companies associated with MCB bank.
Seminars on Investment and Banca plane trainings.
Training based on new processes and product implementations.
Maintain MIS on daily basis.
Excellent interpersonal and communication skills.
Identify training needs andresponsible for document management systems.
Ability to maintain a broad and up-to-date knowledge of financial services.
Responsible for document management systems
Draft quality assurance policies and procedures.