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Area Sales Manager job description template
Resources / Templates / Job Descriptions / Sales / Area Sales Manager
This Area Sales Manager job description template includes the list of most important Area Sales Manager's duties and responsibilities. It is customizable and ready to post to job boards. Use it to save time, attract qualified candidates and hire best employees.
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Area Sales Manager job profile
Area Sales Manager is someone who is responsible for the overall sales performance. This position requires exceptional analytical, problem-solving and customer service skills. Area Sales Manager develops an overall business plan, including sales strategies and profit goals.
Area Sales Manager job description
We are looking for an experienced Area Sales Manager to join our team! As an Area Sales Manager, you will be responsible for developing sales programs that maximize sales from the assigned accounts to the target accounts, overseeing and conducting market research to develop and implement sales initiatives, developing and implementing sales strategies and product knowledge.
Area Sales Manager duties and responsibilities
Developing sales strategies and plans to achieve sales and profit goals by leading, developing, and motivating sales associates
Providing ongoing training, motivation, and development of sales associates to ensure that sales and profits are effectively managed and maintained
Meeting or exceeding targeted sales quotas and productivity standards
Providing consistent and motivated leadership and direction to all staff and team members
Ensuring compliance with all company, state, and federal laws and regulations
Ensuring that sales staff is appropriately trained and competent to perform their job duties
Providing exceptional customer service to all customers on a daily basis
Developing and implementing sales and marketing plans to drive sales and profit
Collecting customer feedback and market research
• Controlling the process of payment for the organization’s services or products, and making sure that payments are received promptly and efficiently.
• Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
• Reconciling complex accounts that have been escalated from the AR team
• Monitoring debtor balances to ensure a reduction in debtors DSO
• Ensuring credit and collection policies and procedures are followed within team
• Liaising with customers, as well as internal personnel including the sales team
• Handling dealers complaints & providing help and advice
• Ledger reconciliation with dealers by telephone, email, letter
• investigating and solving dealers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants
• Perform customer verifications
• Manage customers' accounts opening forms
• Record details of inquiries, comments and complaints
• Record details of actions taken
• Coordinate with legal department when get no/or bad response from customer.
• Responsible for the collection and recovery To meet set collection targets within a time frame
• follow-ups with customers to recover until fully settled
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Perform customer verifications
• Set up new customer accounts
• Process orders, forms, applications and requests
• Organize workflow to meet customer timeframes
• Direct requests and unresolved issues to the designated resource
• Manage customers' accounts
• Keep records of customer interactions and transactions
• Record details of inquiries, comments and complaints
• Record details of actions taken
• Approach and assist new customers that enter the dealership lot
• Determine the needs of the customer by listening and asking questions
• Perform walk-around with customer and demonstrate features of suitable automobiles
• Effectively close automotive sales
• Ensure the customer understands the vehicle’s operating features, warranty and paperwork
• Create a credit risk management environment of an acceptable quality, in terms of established credit guidelines
• Assist in developing sound, acceptable credit policies.
• Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution.
• Interact with customers to obtain additional credit information to support credit lines
• Reconcile transactions and balances to maintain accurate accounts
• Initiate credits and adjustments to customer accounts within company policy limits
• Submit requests to senior management and supporting documentation for accounts requiring credit lines
• Maintain bad debt and bad debt recovery records
• Monitor receivables and collections and provide updates of receivables and provide appropriate reporting procedures
• Identify problem accounts and provide regular updates of receivables to management
• Negotiate payment programs with delinquent customers
• Monitor violations of credit policies; provide analysis, conclusion and recommendations, present findings to senior management.