خلاصہ

Dedicated and results-driven restaurant manager with over 5 years of experience in the hospitality industry. Proven track record of leading high-performing teams. Skilled in staff training, menu development, and implementing cost-effective solutions to improve overall restaurant performance. Adept at fostering a positive work culture and ensuring compliance with health and safety standards. Seeking to leverage my expertise to enhance the success of a dynamic restaurant team. 

پراجیکٹس

Coffee Drips

تجربہ

کمپنی کا لوگو
Restaurant Manager
Hardees
جنوری ۲۰۲۱ - اگست ۲۰۲۲ | Lahore, Pakistan

I joined Hardees as shift manager.I have worked in multiple branches of Lahore and other cities.

کمپنی کا لوگو
Restaurant Manager
Court Yard Grill
فروری ۲۰۱۹ - جنوری ۲۰۲۱ | Gujrat, Pakistan

I joined during the pre-opening and performed all the pre-opening operations like hiring,marketing,buying equipment and menu planning along with chef. Manage Restaurant daily operation Recruit , trained and supervise staff Handled administration and manage paperwork Manage statistical and financial records Ensured compliance with licensing, hygiene and safety guidelines.

کمپنی کا لوگو
Manager
Arcadian Hotels & Resorts Lmtd.
اپریل ۲۰۱۷ - ستمبر ۲۰۱۸ | Murree, Pakistan

I worked at multiples hotels of Arcadian Resorts were I
Managed Front desk and Reception
Managed Rooms division and House keeping
Complaint solving and Phone Handling
Managed the F&B and daily restaurant operations
Managed corporate conferences and events
Worked in the three chains of Arcadian Resorts

کمپنی کا لوگو
Guest Relation Officer
Hotel Akbar's Kinara
جولائی ۲۰۱٦ - فروری ۲۰۱۷ | Wazirabad, Pakistan

I worked as GRO in Mobi Restaurant and Khan Buffet. My responsibilities were to welcome guests,handle guest complaints and managing reservations.

تعلیم

University of Punjab
ماسٹرز, ماسٹرز ان سائنس, ‎
Hospitality & Tourism
CGPA 3.7/4
2021
University of Gujrat
بیچلرز, بیچلرز ان آرٹس, associate degree in hotel and restaurant management‎
Hospitality
CGPA 3.19/4
2016

پیشہ ورانہ مہارتیں

ماہر Communication And Team Management
ماہر Customer Service & Complain Handling
ماہر Agile Leadership
ماہر Attendance Maintenance
ماہر Cafe Management
ماہر Cafeteria Management
ماہر Communication Skills
ماہر Complaint Management
ماہر Customer Interaction Management
ماہر Customer Relation Management
ماہر Customer Service
ماہر Dedication
ماہر Drugs Knowledge
ماہر Fast Food Knowledge
ماہر Food Knowledge
ماہر Guest Management
ماہر Hospitality Management
ابتدائی International Project Management
ماہر Leadership Skills
ماہر Management Skills 
ماہر Operational Tasks Handling
متوسط Organization Skils
ماہر Organizing Skills
ماہر Persuasion Customer
ماہر POS System Command
ماہر Quality Control Cutting
ماہر Quality Control Printing
ماہر Relations Management Skills
ماہر Restaurant Management Skills
ماہر Restaurant Opening
ماہر Restaurant Reviews Management
متوسط RESTful APIs
ماہر Revenue Analysis
ماہر Roster Management
ماہر Security Principles
ماہر Shift Management
ماہر Social Welfare Management
ماہر Staff Management
ماہر Staff Supervision
ماہر Stock Management
ماہر Supervision Skills
ماہر Team Building
ماہر Team Management
ماہر Team Motivation

زبانیں

ماہر اردو
ماہر انگریزی