خلاصہ

Started my career from Moibilink GSM as Resident Engineer of IT HELPDESK Department having 300 Technical Support Engineers in different regions. Responsible for resolving user queries and providing Level 1 2 technical support as part of an IT Help Desk Team serving 1000 employees.

I had an additional charge of eFics Coordinator (Electronic Financial Inventory Control System) for Mobilink Franchise support of eFics/ICRM in the North Region. I had spent 1.5 years there, learned corporate ethics in a great manner.

I wanted to proceed my career in System/Network Administration side so had recruited by the Electronic Government Directorate, Ministry of IT Telecom as Assistant Network Administrator for the project titled Federal Government Data Center Intranet (FGDC I).

I was also engaged with Helping Hand for Relief and Development (NGO) as an IT Consultant for 1.5 years. I was responsible for making their IT Policies and Procedures. Had successfully completed Remote-VPN project for in-house employees and field staff.

Currently working in Hagler Bailly, Pakistan as Associate, IT Programs. I am responsible for Servers Maintenance, Data Organization, Mail and File Server Backups, IT Procurement, Network orientation/training to end-users, Technical Support for Meetings, Installation and setup of computers as per requirements.

My total work experience is over 10 years and now looking for new opportunities in a progressive organization. I want to utilize my experience and can be best fit in these departments IT Services, Technical Procurement and Workforce Contact Center Operations.

تجربہ

کمپنی کا لوگو
Associate, IT Programs
ستمبر ۲۰۱۳ - موجودہ | Islamabad, Pakistan

• Management and maintenance of Servers including MS Server 2008/2012, Exchange Server 2003/2013, Proxy Server and workstations.
• Backup of Exchange Server, Active Directory and File Servers on Tape Drives (LTO) and Network Attached Storage (NAS) using Symantec backup exec.
• Client-side Antivirus installation through ESET Remote Administrator Console.
• Presenting procurement plans for immediate requirements; life-cycle replacements for hardware; software upgrades; assessing the cost effectiveness of and ensuring they meet the projected needs of all the systems users.
• Responsible to provide complete technical support in organizing of meetings, and providing solutions to company’s consultants for their IT related needs.
• Maintenance and trouble-shooting of remote/dial-up VPN.
• Maintenance and monitoring of HBP inventory.
• Managed bio-metric attendance system.
• Providing network orientation/training to new staff.

کمپنی کا لوگو
Assistant Network Administrator
دسمبر ۲۰۰٦ - اگست ۲۰۱۳ | Islamabad, Pakistan

کمپنی کا لوگو
Resident Engineer
(PMCL) Telecom Mobilink
جون ۲۰۰۵ - دسمبر ۲۰۰٦ | Islamabad, Pakistan

تعلیم

Mohammad Ali Jinnah University
بیچلرز, , BS (4 years)‎
Networking
CGPA 2.9/4
2004

زبانیں

ابتدائی فرانسیسی
ماہر پنجابی
ماہر اردو
متوسط انگریزی

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Imran آپکے جاننے والے