Used coordination and planning skills to achieve results according to schedule.
Used Microsoft Word and other software tools to create documents and communications.
Conducted research, gathered information from multiple sources and presented results.
Identified issues, analyzed information and provided solutions to problems.
Increased customer satisfaction by resolving issues.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Managed Marketing campaigns to cultivate brand awareness and drive website traffic.
Prepare detailed campaign reports and digital marketing strategies, communicating key finding to senior management.

Handled calls per day to address customer inquiries and concern.
Used coordination and planning skills to achieve results according to schedule.
Placed outbound customer services or customer satisfaction calls to follow up on issue.
Responded to customer calls and emails to answer questions about product and services.
Engaged in learning and development opportunities to promote continued performance improvement.
Used consultative sales techniques to understand customer need and recommend relevant products and services.

2 Year Marketing Sales Officer (S.O)

Delivered services to customer locations within specific timeframes.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Led projects and analyzed data to identify opportunities for improvement.
Created Spreadsheet using Microsoft Excel for daily, weekly and monthly reporting.
Collaborated with team members to achieve target results.
Worked with customers to understand needs and provide excellent service.