خلاصہ

I am hardworking and motivated Business Analysts who has acquired extensive knowledge in the field through the study of Business with Accounting & Finance specialization at degree level. I have strengthened my skills in the work environment by done internship at Maple Leaf cement Factory. I always like to get the task I have been given done in a professional and efficient manner and I have proved these skills through my studies at college and university. I want to apply my business development skills to an environment where they will make a significant impact on bottom line.br/Currently i am working with leading bank HBL as Customer service officer. My JD includes,br/Maintaining a positive, empathetic, and professional attitude toward customers at all times.

پراجیکٹس

Resume building

تجربہ

کمپنی کا لوگو
Customer Service Officer
Habib Bank Limited
ستمبر ۲۰۱۹ - موجودہ | Okara, Pakistan

To handle customer's account opening applications and complete those applications efficiently and effectively according to Bank policy and procedures.Handle customer complaints and timely resolve those complaints.Manage account opening TAT.    Also manage branch look and cleanliness. Moreover manage branch OTC by transferring customers to ADC like mobile app, konnect agents and ATMs etc.

کمپنی کا لوگو
CSO
HBL
اکتوبر ۲۰۱۹ - جون ۲۰۲۲

کمپنی کا لوگو
Intern
Maple Leaf Cement Factory
جولائی ۲۰۱۸ - اگست ۲۰۱۸ | Lahore, Pakistan

i have performed duties to analyze the company reports and manage to perform analysis on data.

تعلیم

COMSATS Institute of Information Technology
ماسٹرز, بیچلرز ان کامرس, BBS‎
Finance
CGPA 3.7/4
2019
Punjab college for women okaar
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Commerce, Banking, Auditing
فی صد 86%
2014
Govt. Model School Okara
نان میٹرک, Matric in Science‎
Physics, Chemistry, Biology
مکمل
2012
BISE Lahore
نان میٹرک, Matric in Science‎
Science
مکمل
2012

پیشہ ورانہ مہارتیں

ماہر Account Management
ماہر Accounting
ماہر Accounting Skills
ماہر Admin Operations Management
ماہر Aesthetic Procedures Knowledge
ماہر Analytical & IT Skills
ماہر Answering Inquiries
ماہر Auditing
ماہر Bank Reconciliation on
ماہر Banking
ماہر Branch Operations
ماہر Brand Activation
ماہر Brand Awareness
ماہر Brand Management
ماہر Business Development Strategies
ماہر Business Problems Analysis
ماہر Communication & Coordination Skills
ماہر Compliance
ماہر Computer Skill
ماہر Configuring Software
ماہر Courteous
ماہر Cross Cultural Communication Skills
ماہر Cross culture communication skills
ماہر Customer Satisfaction Management
ماہر Documentation Skills
ماہر Extrovert
ماہر Field Task Management
ماہر Financial Accounting
ماہر Financial and Budgeting Skills
ماہر Financial Monitoring
ماہر Good knowledge of MS Office
ماہر Key Account Relationship Building
ماہر Maintain Proper Records as Per Bank’s Policy
ماہر Maintenance Of Proper Record
ماہر Monitoring Customer Transactions
ماہر Operations Responsibilities
ماہر Oral Communication Skills
ماہر People Management
ماہر Presentation Skills
متوسط Process Management
ماہر Qualitative & Quantitative Skills
ماہر Record Keeping
ماہر Record Keeping1
ماہر Reporting Abilities
ماہر Reporting Skills
ماہر Result Oriented
ماہر Revenue Analysis
ماہر Risk Management
ماہر Sales Networking
ماہر SECP Compliance

زبانیں

ماہر انگریزی
ماہر پنجابی
ماہر اردو