I am hardworking and motivated Business Analysts who has acquired extensive knowledge in the field through the study of Business with Accounting & Finance specialization at degree level. I have strengthened my skills in the work environment by done internship at Maple Leaf cement Factory. I always like to get the task I have been given done in a professional and efficient manner and I have proved these skills through my studies at college and university. I want to apply my business development skills to an environment where they will make a significant impact on bottom line.br/Currently i am working with leading bank HBL as Customer service officer. My JD includes,br/Maintaining a positive, empathetic, and professional attitude toward customers at all times.
To handle customer's account opening applications and complete those applications efficiently and effectively according to Bank policy and procedures.Handle customer complaints and timely resolve those complaints.Manage account opening TAT. Also manage branch look and cleanliness. Moreover manage branch OTC by transferring customers to ADC like mobile app, konnect agents and ATMs etc.
i have performed duties to analyze the company reports and manage to perform analysis on data.