• Performance monitoring and troubleshooting of Core and RAN KPIs of GSM, WCDMA and LTE Network
• Management and bench-marking of Accessibility, Retainability and Mobility KPIs of Core and RAN Network
• Definition and management of Custom Counters and Alerters in OSS and multi-vendor Performance Data Analysis Tools like ENIQ, IManager,ZTE Netnumen and PRS
• E2E Performance Data Analysis by troubleshooting Core/RAN stats of Assignment Success Rate of MOC and MTC, Low and High traffic, Paging and Location updates
• Manged database of CS and Data traffic of network and performed analysis of trend
• Identification of capacity related issues and abnormal traffic trends in BSS network and provide recommendations for resolution
• Alarm/Event logs analysis and their correlation with network KPIs.
• Cross domain KPI correlation for root cause analysis (Core domain KPIs like MOCSR,MTCSR, LUSR, Trunk Utilization, PSR, ASR)
• Pre/post planned MOCN/MORAN/DESSUR/Other activities analysis of network entities and measurement of any impact due to activities performed
• Compilation of weekly network analysis report for respective regions.

2G/3G KPI Analyst Corporate and Individual complaints
• Root Cause Analysis of issues on sites with degraded KPIs.
• RAN KPIs analysis of degraded Sites.
• Suggest Soft and hard changes to resolve issues.
• Stats monitoring of sites with degraded KPIs on daily basis.
• Experience on BO (Business object) and Citrix.
• Responding to all queries by customer Care to our Team related to complaints.
• Successful completion of project (Network Improvement Plan) to enhance customer experience for major cities.
• Handing 3G Complaints.
• Alarm monitoring of Down Sites.
• TRX status Verification timeslot level of Sites having Low TCH Availability using Citrix.
• Ensure resolution of customer complaints (Individual, Area specific & Corporate) with in SLA escalated to Mobilink Team nationwide (C2, C3 and South).
• Analysis of Coverage complaints from specific area and ensure resolution or propose a solution for low coverage area.
•Huawei PRS
•Huawei M2000 and U2000
•Netnumen ver 3.1
•Actix Analyzer
•QXDM (Qualcomm)
•Swiss Qual NQDI
•NetAct
•Tems Investigation 8.0.3/14.2
•Mapinfo 8.5/10
•Google Earth

• Post processing of drive logs using MapInfo and Tems Investigation 16.0.
• Making KPI reports from Cell-level stats
• Tab File designing from Data base in MapInfo
• Designing Route map for Drive Testing in Google Earth
• Designing Raster map using MapInfo
• MapInfo professional tool used for taking plots for related drive and updating sites.
• Making out the exports of Ec/No, RSCP, cell Id and Handovers using MapInfo tools.
• Working on ZTE 3G RNO Project
• WCDMA throughput monitoring and reporting
• WCDMA capacity utilization report preparation on weekly and monthly basis
• WCDMA radio network (RNC and NodeB level) performance monitoring on daily basis
• GPEH optimization and post optimization reporting
• Capacity utilization monitoring and reporting for HSDPA and EUL
• H/W and S/W level license up-gradation planning
• 3G cluster drive analysis and reporting
• 3G NPM Testing
• 3G Customer complaints Handling
• Conducting Walk Tests
• Scrambling Code, EcNo, RSCP, Throughput Handover Plotting in MapInfo.
• Perform and Analyze the Drive Test and Generate KPI Reports.
•Swap testing and Physical Optimization.
• Cluster scanning
• Primary verification of Drive Test and taking necessary corrective measures, like neighbor list addition, and interference analysis.