Professional Experience
Area Sales Section Head Section Supervisor in Abudawood Trading Company Based in Abbottabad, previously based in Muzaffarabad for Proctor and Gambell products since Aug 2017 till to date.
o National Sales Coordinator E-Commerce Cheezmall Pvt. Ltd Shinghai --Islambad Pakistan. (July 2017.)
o Grid Channel Executive Mansehra, CMPak Zong (1st Jan 2016 till July 2017)—Area Manager. Mansehra-Battagram-Shinkiari-Oghi-Tor Ger. Kohistan.
o Sales Coordinator Abbottabad, CMPak Zong’ (15th Sep 2014 till 31st Dec 2015) – Coordination with Sales Force operationally, Haripur-Abbottabad-Mansehra-Muzaferabad-Gilgit Area.
o MFS Executive (Central- Region), CMPak Zong’ (6th May 2014 till 14th Sep 2014) Regional MFS Business in Central Region, Sialkot-Gujrat-Hafiz Abad, Pindi Bhatian- Gujranwala- Narowal- Shakergerh.
o Sales Coordinator Sialkot, CMPak Zong’ (8th July 2013 till 5th May 2014) Coordination with Sales Force operationally, Sialkot-Daska-Narowal-Shakergerh, Bhimber, Sambrial area.
o BDO Sialkot (Business Development Officer) CMPAK (2010-2013) Business Development Sialkot-Sambrial-Daska Area.
o ZONG FRANCHIESE MANSEHRA (CMPAK)2008/2010
o Two years of working Experience as “SALE OFFICER” in “MILLON SOAP FACTORY Faisalabad”, worked at (Abbottabad, Mansehra, Balakot, Oghi, Batagram) (2006/2007)
Area Sales Manager Sub D Business Abbottabad (Hazara and GB)
Section Supervisor Area sales section Head
Coordination with sales team. Management and entire other related department to ensure revenue growth and assigned objectives of company.
Direct discussion and feedback/ suggestions to foreigner employees/ management.
Sales:
• Concentrate on revenue growth from 3G, 4G sales including handset sales by deploying new smartphone shops and enhance the quality of existing retailers/smartphone shops.
• Quality of gross Adds, 3G/4G gross adds.
• Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, and Postpaid) by identification of high potential areas within the grid.
• Timely purchase orders are placed by Franchises to ensure availability of stock at all times
Customer Services:
• Handle end to end Complaint Management, CSI Monitoring, Quality Assurance and customer experience management at Franchise.
• Visibility:
• Coordinate for trade marketing activities regarding Brand Visibility, BTL activities, trade promotions, Market Splash, Company Product visibility, channel awareness, business development and special events in the territory
Planning:
• Identify un-tapped areas in the assigned territory and guide teams to increase retail penetration. Guide BDOs in planning sales routes.
• Prepare and submit sales forecast for Sims, scratch cards, Mini load & Recharge on daily / weekly / monthly / basis for effective sales planning
• Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network Utilization.
Team Management & Supervision:
• Ensure that staff and retailers are fully trained and equipped with company product knowledge
• To make periodic visits to the market and ensure stock availability in the entire territory.
• To ensure that the channel partners stay abreast with all the developments in terms of SOP’s, discipline, Targets and Trade Promotions.
Merchandising
• Availability of POS material at the outlets
Business Development
• Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development and special events in the grid.
Regular Territory Reporting:
o Prepare daily, weekly, fortnightly and monthly reports on a territory level encompassing key business indicators including but not limited to activations, recharge (Issuance and Loading), telesales, MNP, personalization’s, Active vs. Mute retailers, RSO visit vs. amount transferred, Daily E Top Up Balance in Hand, Handset Tracking, etc.
o Provide visibility to franchises in respective territory regarding daily activations
o Identify any anomalies that might occur regarding performance of channels
Commission Details:
o Ensure that commission details are conveyed to the respective Business Partners and Sales Staff
Territory Channel Management:
o Responsible for induction of new retailers
o Coordinate with the Channel and Regional Office for all remapping requests, ownership change & credit issuance under the supervision of regional coordinator
o Provide data support to franchises for franchise initiated promotions
Other JDs
o Daily TT Report Management:
o Franchise Stock Audit:
o Ensure that 3 day stock is available at each franchise
o Credit Issuance
o File Scrutiny, Tagging & Flagging
o Complete Timepey visibility reports to sales team, (Each and every segment)
o Timepey analysis reports to sales team, (Target projection, comparisons, weak points, industry trend)
o Coordination with HQ Team.
o Coordination with AKBL POC.
o New enrollment, discrepant forms and not enrolled forms status by AKBL and HQ, (Completion & execution)
o Agent’s status, Account re-activations, Agents commission pay out summery and outage notification to Team.
o Warning & termination of agents involved violation in SBP SOPs. (Fake CNIC Usage, swapping, Fake Transections)
o Timepey agents and franchise visits.
o Cash liquidity management at Agents and Franchises. (Franchise & Agents investment and credit facility)
o Timepey TTs Resolution
o Agents, Franchises & sales team backend support.
o Target distribution to Sales team, Agents, and franchises.
o Offers & Promo communication to Franchises & sales team along with complete visibility.
Regular Territory Reporting:
o Prepare daily, weekly, fortnightly and monthly reports on a territory level encompassing key business indicators including but not limited to activations, recharge (Issuance and Loading), telesales, MNP, personalization’s, Active vs. Mute retailers, RSO visit vs. amount transferred, Daily E Top Up Balance in Hand, Handset Tracking, etc.
o Provide visibility to franchises in respective territory regarding daily activations
o Identify any anomalies that might occur regarding performance of channels
Commission Details:
o Ensure that commission details are conveyed to the respective Business Partners and Sales Staff
Territory Channel Management:
o Responsible for induction of new retailers
o Coordinate with the Channel and Regional Office for all remapping requests, ownership change & credit issuance under the supervision of regional coordinator
o Provide data support to franchises for franchise initiated promotions
Sales Planning:
o Guide RSO in planning sales routes effectively by covering all the retail outlets in the assigned territory/zone.
o Identify un tapped areas in the assigned territory and guide RSO teams to increase retail penetration
o Prepare and submit sales forecast to ASM for Sims & Recharge on daily / weekly / monthly / basis for effective sales planning
o Prepare and submit sales estimates for Sims, scratch cards, Mini load to ASM for logistic support.
o Plan and take active part in the events of the region to build brand image and to create additional sales opportunities
o Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization.
o Secondary Sales Execution:
o To closely work & monitor the performance of Franchises daily sales, ensuring they are on track with respect to assigned targets in order to ensure achievement of monthly target.
o To present to ASM every month route plans updates.
o Experience as Manager (SALE & DISTRIBUTION) in “Zong Franchise, Mansehra”. (From july,2008 to May,2010)
o Worked as RETAIL SALE OFFICER in “Zong Franchise, Mansehra”.worked at (Mansehra, Ghari Habibulla, Balakot)