Working as L2 Network Engineer with Configure INC, remotely operating high-end Enterprise US based clients & providing technical support to helping day to day operations for various type of technology solution to achieve their business goals.
·        Handling Level 2 tickets in SCCD raised by L1 NOC team.
·        Configuration of core nexus 9k, 5k, 3k, cisco 6500, VeloCloud edges 510, 520, 540, 610, 840, 2000, 3400, 3800.
•     VSS, VPC, port-channel, channel-group, VTP, STP, RSTP, trunk, ether channel, Vlan, inter-Vlan communication, multi-layer switching, DHCP server etc.
·        Configuration of Aruba switches
•     VPN, GRE tunnel, ip services, system management, nat, pat, ntp, snmp, dns, accounting.
·        Manage Compass Health network infrastructure, including managed services VeloCloud edges, Cisco routers, switches, firewalls, security appliances, and wireless hardware/software.

Build SD-WAN network design that makes clients' networks simpler to manage, operate, and maintain Foster long-term relationship with customers and internal teams.
Listen to customers and come up with creative ways to solve their problems and bring the feedback to product team to continue improving products.
Design, develop, and implement processes, systems, and technology to support and improve the technical support function, including workflow and incident management.
Develop, implement, and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery.
Recommend, schedule, and perform network improvements, upgrades, and repairs.

Worked as TAC Engineer with Cybernet a leading Internet service provider, providing technical support corporate level clients.

Successfully managed central level services as TAC engineer, designing external network and capacity planning, ensuring accomplishment of internal targets for projects, maintaining SLAs within least time.
Configuration of cisco routers 1900, 2800, 2900, 3800, distribution/access layer switches 3660, 3850, 3750, 2960x. 3560x.
Configuration of hsrp, lacp, static routing, troubleshooting, routing protocols (rip, eigrp, ospf).
Configuration of bgp (redistribution, summarization, attributes).
Handling network maintenance, minimizing disruptions, scheduling upgrades for hardware and assisting daily checkup for achieving system security; assisted in 3G & 4G link deployments.
Providing support in analyzing network traffic by using real time traffic flow, ORION, and band-width analyzer.
Configured and installed routers switch and wireless controllers.
Maintained all network documentation for hardware configuration and licensing.
Provisioning of ONTs on OLT.
Troubleshooting of GPON (Data, Voice, and VPN), Deployment and Maintenance of GPON Infrastructure.
Day-to-day monitoring network using such management tools as SolarWinds, SMNP.

Previously worked as IT Network Engineer with FutrueNow, providing technical support to north America based client helping day to operations for various type of technology solution to achieve their business goals.
·        Analytical and problem-solving skills with strong understanding of troubleshooting techniques. 
·        Implementation, troubleshooting and resolving complex customer network design and architectures, data models and diagrams in the development.
·        Establish the networking environment by designing network devices configuration, directing system installation, and defining, documentation.
·        Maximize network performance by monitoring performance, troubleshooting network problems.
·        Provide remote support to on-site engineers and end users/customers during installation.
·        Installation & configurations of Cisco Meraki series security appliance and switches which includes MX-64, MX-65, MS-220, MS-120.
·        Installation & configurations of MikroTik and NETGEAR Routers, Switches & wireless devices.
·        Planning and Enabling Access control lists and Network address translation.
·        Performed initial client assessment and analysis to begin research process.

Provided support for users in a network enterprise environment including creation of user accounts, setting group policies, and installation of all required user applications.

Performed installation and configuration of Windows an enterprise network environment.
Installed and configured Windows Software Update Service, manually updated and installed services packs, drivers, and applications to improve computer efficiency and performance.
Monitored the network to identify any irregularities in user activity and provide quality documentation.
Configured a Help desk system to keep track of hardware inventory and increase the efficiency of network support.
Performed daily backups of all servers using Net backup Admin while enforcing the company's required standards and procedures.