More than 10 years of professional experience in the field of hospitality (food processing, airline Operations, Bakery sales & corporate catering services ) Experienced Manager production with a demonstrated history of working in the field of food. Skilled in Negotiation, Operations Management, stores inventory, procurement, Microsoft Word, Team Building, and Management. Strong operations professional. HACCP LEVEL 3 certified from RSPH LONDON. Food service Systems Management experienced
Assistant manager operations or location manager on remote locations in other cities .all operations, production ,dispatching and other activities assigned by regional manager
• Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.
• Increased customer base by acquiring potential customers and identifying their needs.
• Reviewed operational records and reports to project sales and determine profitability.
• Sold products by developing relationships with a network of professionals.
• Supervised own sales force of the company for improvement in sales and customer services.
• Ensured productive goal-setting and alignment with sales objectives by thoroughly training and mentoring staff members.
• Coordinated staff sales meetings discuss developmental strategy, best practices and process improvements.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Monitored sales team performance, analyzed sales data and reported information to Regional managers and director sales.
• Attended weekly meetings with the VP of Sales to discuss strategies.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Reduced allowance by improving the timing and quality of operational processes.
• Motivated and managed a team of sales associates, driving performance and correcting problems in a timely manner.
• Promptly resolved all customer requests, questions and complaints.
• Inventory control of outlet products and sales trend, wastage.
• Analyzing Catering services, Operations, According to flight schedules, Staff management, Production Management, Monthly Consumption's Meat & Grocery, Transport, Deals in All Catering departments.
• Generate monthly/daily operations and budget reports and share with Regional Manager Operations / Director Sales & operations.
• Completing operations plan by scheduling and assigning staff establishing priorities; monitoring progress; revising schedules;Sort out problems; reporting results and improvement.
• Lead and direct the production & operations, Stores team and workload.
• Provide internal system training to location departments involved in Branch operations. Track and maintain production related Issues & Requirements.
• Analyzes workflow stoppages for process improvements, works collaboratively with operations teams in implementing changes.
• Maintains safe and healthy work environment by following and enforcing standards and procedures.
• Ensure customer (airline client) Satisfaction, Related to food hygiene standards, time management, on time delivery of catering in flight on airport.
• Maintaining documents related to flight needed, Vehicle permits; staff passes of air-side apron. Data ent1y related to store items, grocery and petty cash. Daily cash management.
• Other important task as assigned by Manager Operation & Managing
Director directly assigned related to Projects, Operations, production.
• Deals with Airline :
Shaheen Air international, Pakistan international Airline, Askari aviation services, Airblue international, AirBiz Aviation Services, Gulf Air, Lounge service for Fly Emirates.
Checking and Maintaining Store inventory .operating stores software.
Hand ling all Quality Assurance Logs, M maintain Q.A Documents overa11 Location HACCP Plans.
Analyzing Catering services, Operations,According to flight schedules,Staff management,Production Management, Monthly Consumption's Meat & Grocery,Transport,Deals in All Catering departments.
Completing operations plan by scheduling and assigning staff establishing priorities; monitoring progress; revising schedules; Sort out problems; reporting results and improvement.
Lead and direct the production & operations, Stores team and workload.