I am adaptable, confident, energetic and detail oriented, a self-motivated person who is able to work both independently and as a collaborative team member. I possess a widely diversified range of professional skilled experience spanning over 11 years encompassing Operations, Administration / Human Resource Management & Human Resource Learning & Development.
My forte lies in multitasking, exceptional organizational skills, working under pressure, establishing long-term relationships with varied pool of clientele. Ability to anticipate, understand and resolve complex business issues, recruit, lead and transform an assorted group of individuals into a high performing team, encourage participation and ownership of work by setting an example of strong work ethic. Passionate about service excellence and delivering results. Keen to learn new things and experiment with unusual ideas and solutions to achieve common goals.
My entire working period has provided a vast learning experience and has enhanced my exposure towards various people, places, markets and business environments making me highly adaptive to change and new onsets. I look forward to hearing from you and appreciate the opportunity to apply and be considered for a reputable position in your prestigious organization.
Manages All HR Related Operations.
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other issues
Manage the recruitment and selection process
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Manage and oversee the daily operations of the accounting department including month and end-year process
Accounts payable/receivable
Cash receipts
General ledger
Payroll and utilities
Cash forecasting
Revenue and expenditure variance analysis
Fixed asset activity
Debt activity
Monitor and analyze accounting data and produce financial reports or statements
Establish and enforce proper accounting methods, policies and principles
Coordinate and complete annual audits
Provide recommendations
Improve systems and procedures and initiate corrective actions
Assign projects and direct staff to ensure compliance and accuracy
Meet financial accounting objectives
Establish and maintain fiscal files and records to document transactions
Design compensation and benefits packages
Implement performance review procedures (e.g. quarterly/annual and 360° evaluations)
Develop fair HR policies and ensure employees understand and comply with them
Implement effective sourcing, screening and interviewing techniques
Assess training needs and coordinate learning and development initiatives for all employees
Monitor HR department’s budget
Act as the point of contact regarding labor legislation issues
Manage employees’ grievances
Create and run referral bonus programs
Review current HR technology and recommend more effective software
Measure employee retention and turnover rates
Oversee daily operations of the HR department
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances
Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
Planning and coordinating administrative procedures and systems and devising ways to streamline processes
Assessing staff performance and provide coaching and guidance to ensure maximum efficiency
Ensure the smooth and adequate flow of information within the company to facilitate other business operations
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Monitor costs and expenses to assist in budget preparation
Ensure operations adhere to policies and regulations
Managing and coordinating organizational compliant and disciplinary proceedings.
Manage general administration matters.
Prepare company memos and announcement related to factory issues.
Ensure that all activities performed by the company’s PROs are relevant / required and effectively monitored.
Ensure all company licenses and insurance policies remain up to date and levels applicable to the Group are appropriate
Ensure all company legal and regulatory documents are held securely and appropriately protected.
Monitor and control group administrative consumables materials and ensure maintenance at suitable levels.
Ensure all company assets are used in appropriate manner and group information is held securely.
Manage staff, preparing work schedules and assigning specific duties
Ensure that all locations are maintained at no fire risk.
To generate manpower and turnover reports for management use.
To process and maintain confidential information and to properly document information for payroll purposes, i.e. new hire, personal information, salary changes, termination, etc.
To keep accurate records for insurance enrollment and files claims.
To possess a high level of professionalism and integrity while maintaining the confidentiality of the office.
To administer the employee performance and salary review program.
To ensure that the cafeteria is clean, variety of food served and well decorated during holidays and special events.
Legal Support and Litigation
Legal Research and Legal Projects
To manage the overall client caseload while maintaining an individual caseload
Coordinate with the all Heads of Departments and all Zonal Officers with regard to Legal matters
To attend the Court and to liaison with Standing Counsels
To manage the overall caseload.
To ensure detailed records of all cases
Prepare monthly litigation reports.
To liaise with other legal services on cases of strategic importance
To interview and refer qualified applicants to Departmental Heads and Division Heads.
To screen applicants, complete reference and background checks and facilitate new hire induction.
To maintain the HR information database including input, output and report processing.
To maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas.
To generate manpower and turnover reports for management use.
To process and maintain confidential information and to properly document information for payroll purposes, i.e. new hire, personal information, salary changes, termination, etc.
To maintain friendly, cordial relations with all employees.
To attend and participate in management and employee functions as expected, representing Human Resources and the Hotel accordingly both on and off Hotel property.
To keep accurate records for insurance enrollment and files claims.
To provide assistance relating to employee relations such as employee communication, notice boards, employee of the month program, employee picnics, parties and general meetings.
To maintain employee transfer request files.
To possess a high level of professionalism and integrity while maintaining the confidentiality of the office.
To respond properly in any hotel emergency or safety situation.
To perform other tasks or projects as assigned by Hotel management and staff.
To administer and train employees on behalf of Human resources in various areas, including Benefit Programs, Grooming, Hotel Rules & Regulations, etc.
To actively participate in the new hire orientation program.
To actively support Health and Safety Committee.
To assist in organizing employee activities.
To administer the employee performance and salary review program.
To assist management and line employees with any concerns or questions.
To generate the monthly HR activities calendar.
To ensure that the cafeteria is clean, variety of food served and well decorated during holidays and special events.
To ensure that the employee locker room is clean and orderly.
To ensure that the employee housing, if any, is managed effectively and kept clean and orderly.
To ensure adequate supervision and coverage in the Time Clock Office.
Any other duties as may be assigned by the HR Manager or management from time to time.
Map out training plans, design and develop training programs (outsourced or in-house)
Choose appropriate training methods per case (simulations, mentoring, on the job training, professionaldevelopment classes etc.)
Market available training opportunities to employees and provide necessary information
Conduct organization wide needs assessment and identify skills or knowledge gaps that need to be addressed
Use accepted education principle and track new training methods and techniques
Design and prepare educational aids and materials
Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and how it affects KPIs
Maintain updated curriculum database and training records
Provide train-the-trainer sessions for internal subject matter experts
Manage and maintain in-house training facilities and equipment