خلاصہ

To pursue a career in challenging and growing environment where, I can utilize my organizational, analytical and educational skills to grow professionally. I am self-motivated and able to work both independently and as collaborative team.

تجربہ

کمپنی کا لوگو
Customer Service Representative
United Bank Limited (UBL)
جولائی ۲۰۲۴ - موجودہ | Jauharabad, Pakistan

Locker Management (Operation, Opening/Issuance, Closure, Rent Recovery of Locker, Annual Rent Exemption)
Dormant Activation (Private/Public Company Accounts)
Signature Updation
Deceased Cases – Processing and Documentation
Account Opening
Account Closing
Statement of Accounts
Call Back Confirmation
CIF Amendments
Issuance of Accounts Maintenance Certificate
Cheque Book Handling (Issuance, Delivery, Activation)
Debit Cards (Delivery, Destruction)
Handling of Captured Cards
Salary Processing
Clearing (Inward, Outward, Same day, Intercity, Special clearing)
Cheque Return Handling
OFTT
Stop Payment Marking and Release of Cheques
Standing Instructions
Handling of unclaimed deposit refunds
Marking and Removal of Account Level Restraints
KYC/CDD/EDD
Cross Sell (Banca, Digital, SA to CA)
Customer Enquiries
New to Bank relationship(NTB solicitation
Greet, meet and facilitate the customers(existing and walk-in) visiting branch
Provide personalized service to customers
Identify & address customers’ immediate need ensuring positive customer experience
Implementation of an effective control environment in the branch
Provide exceptional customer service and serve with a Smile
Any other tasks assigned by Line BM/BOM

کمپنی کا لوگو
Branch Services Officer
United Bank Limited (UBL)
اگست ۲۰۲۳ - جون ۲۰۲۴ | Jauharabad, Pakistan

Handling and executing all financial/non-financial transactions in accordance with bank policies and procedures while maintaining high service standards.
Conversion of counter transaction to digital channel
Clearing (Inward, Outward, Same day, Intercity, Special clearing)
Standing Instructions
Cross Sell (Banca, Digital, SA to CA)
Customer Enquiries
New to Bank relationship(NTB solicitation
Greet, meet and facilitate the customers(existing and walk-in) visiting branch
Any other tasks assigned by Line Manager

کمپنی کا لوگو
Administrative Officer
University of Management and Technology
اگست ۲۰۱۷ - جون ۲۰۲۰ | Lahore, Pakistan

• Responsible to perform all administrative activities at the departmental level as well as maintaining collaboration with other respective departments. Key Responsibilities:
• Making and Maintaining Timetable, Date sheet for exams, letters, Memos, Emails, etc.
• Planning to perform departmental activities smoothly and making sure to run all activities accordingly.
• Working as a bridge between Students, Admin, Head of Department, and other departments to run all procedures smoothly.
• Managing the availability of classes and lecturers at given time slots and after this monitoring all the activities.
• Assisting Head of Department in all activities of either departmental or institutional.
• Admissions & Registration: Conducting UGAT general and UGAT Subjects for MS and Ph.D. respectively. Conducting interviews for MS and Ph.D. admissions. Course offering of BS/MS/Ph.D. in ERP. Course offering of BS/MS/Ph.D. on Moodle.
• Data Compilation and Record Management: Prepare PAN forms for external and internal examiners. Prepare Letters. Record management related to all faculty members. Record maintenance related to students of BS/MS/Ph.D. Chemistry. Prepare workload of faculty of Chemistry Department. Conducting feedback activity for all theory and lab courses.
• Reports and Meetings: Prepare Annual report data. Prepare Semester wise activity reports of the Chemistry Department. Summarizing reports and information to facilitate review by supervisor and resolving problems of the department faculty and students within the scope of the position. Plan and arrange meetings (School, Department, DGC, BOS, and BOF) under general instructions from supervisor, communicate arrangements to appropriate individuals. Prepare minutes of the meeting.
• Event Management: Arrange seminars. Conduct MS Thesis defense presentations. Conduct Ph.D. Synopsis presentations. Arrange Orientation for new students. Done with duty in convocation.

کمپنی کا لوگو
Internee
Bank Alfalah Limited
اگست ۲۰۱٦ - ستمبر ۲۰۱٦ | Jauharabad, Pakistan

I implemented practically what i have learned during my degree.

تعلیم

University of Lahore
ایم فل, ‎
Management Sciences
مکمل
2024
University of the Punjab
بیچلرز, بی سی ایس / بی ایس, BBIT‎
Business Finance
CGPA 3.6/4
2017

پیشہ ورانہ مہارتیں

ماہر Academic Administration
ماہر Academic Management
ابتدائی Account Creation
ماہر Account Management
ماہر Achieving Results
ماہر Admin Assistantce
ماہر Analytical Skills
ابتدائی Budgeting & Forecasting
ماہر Businees Development
ابتدائی Business Analysis
ماہر Client Dealing 
ابتدائی Collection Maintenance
متوسط Configuration Switches
متوسط Conservation Awareness
ماہر Coordination Abilities
ماہر Curriculum Assessment
ماہر Customer Relationship Management
ماہر Customer Satisfaction Management
ماہر Customer Service Skills
ابتدائی Financial Accounting
متوسط Handling Assignments
متوسط HR Policies Command
ماہر Human Resource Planninng
متوسط Interview Skills Training
ماہر IT Support Responsibilities
ماہر Legal Affairs Management
ماہر Managing Records
متوسط Market Knowledge
ماہر MIT Knowledge
ماہر ms oofice
متوسط Negotiation Skills
ماہر Nutrition Management:
ابتدائی of Financial Management
ماہر Opeartions Handling
متوسط Oral Written and Communication
ماہر Pulic Dealing
ماہر Records Management
ماہر Relationship Management
متوسط RESTful APIs
ماہر School System Management
ماہر Staff Services Management
ماہر Student Administration
ماہر Student Assesment
ماہر Student Counseling
ماہر Time Management 
متوسط Warranty Quality Assurance Process
ماہر الأنماط المعمارية

زبانیں

متوسط اردو
متوسط انگریزی

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