1. ہوم
  2. عوامی پروفائل

تجربہ

کمپنی کا لوگو
Phone Banking Officer
UBL Contact Center
دسمبر ۲۰۱۷ - موجودہ | Karachi, Pakistan

 Ensure Customer service excellence by displaying complete bonus to the customers query/problems
 Delivering service with requisite courtesy and accuracy
 Nil Defects (100% adherence to product and process)  Ensuring Nil Customer complaints
 Ensuring excellent SLS scores
 Escalating/highlighting customer problem incidences
 Adherence to service and sales compliance
 Cross-selling/upselling on set products (assets and liabilities products)  Ensuring process efficiency by achieving set targets of call quality

تعلیم

University of Karachi
بیچلرز, بیچلرز ان کامرس, ( B.Com )‎
Matriculation with Science
فی صد 45%
2015

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