Conducting regular sales and operations meetings
Organizing and executing training programs for branch personnel
Evaluating employee performance and providing feedback and coaching as needed
Recognising employee achievements and encouraging excellence in the work environment
Developing and implementing sales plans
Briefing employees on current sales goals, promotions, and other relevant information
Organising marketing activities and events for the branch
Increasing brand awareness for the company within the community
Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
Resolving customer problems as needed
Complying with all applicable laws and regulations for the industry within your state
Assessing market conditions and identifying opportunities
Drafting forecasts and business plans
Managing budgets, allocating branch funds, and defining financial objectives
Coordinating with other branches to share knowledge, plan promotional activities, or achieve
goals
Adhering to high ethical and professional standard
Focus on Cross Sell i-e BANCA , Auto Finance, Home Loan, Credit Card & Personal Loan.

Ensures the branch and vaults are opened and closed on a timely basis.
Enforces dual control procedures at all times.
Facilitates teller buys and sells to the vault.
Balances vaults, coin & machines .
Audits teller drawers.
Maintains monthly branch efficiency logs.
Assists new tellers with training.
Oversees teller duties and assists line with customer transactions during peak periods.
Keeps staff informed of pertinent changes in operational policy and procedures.
Prepares teller performance appraisals and disciplinary notices as required.
Schedules tellers for adequate coverage at all times.
Performs pre-audits to ensure ongoing adherence with compliance procedures.
Maintains and tests alarms and other security devices.
Keeps educated on all deposit, business and consumer loan products.
Maintains adequate supplies at the facility.
Balances and troubleshoots ATM/debit card concerns.
Maintains proper teller and vault cash levels, including ordering coin and currency.
Reports facility/building concerns to maintenance.
Ensures excellent customer service skills are practiced by all the teller staff members.
Meets with staff regarding branch security and safety issues.

Issuance/payments of remittances and proper maintenance of related books
Issuance/payment of PO/DD/TT
Follow up on remittances; DD advices and telex messages.
Handling TTs and DDs issued by other banks
Daily H.O reconciliation.
Periodic balancing of outstanding PO/DD/TT
Account opening within the framework of SBP Policy and Banks KYC and Account Opening
Procedure.
Processing of inward and outward clearing, Remittance, Pay order, Utility Bills, ensure accurate
posting in the FOVA system.
Handling of Cash Transactions
Indentify suspicious transactions, ensure that operations adhere to Banking policy & procedure
and requirements according to SBP regulations.
Provision of high qualify service to customers