• Acted as the primary point of contact for all principal companies, ensuring seamless communication and relationship management.
• Managed customer interactions across all channels, ensuring exceptional satisfaction and experiences.
• Cultivated expert knowledge of company products for effective marketing, strategic planning, and procurement.
• Developed a comprehensive understanding of offerings, providing tailored recommendations to customers and overseeing project execution, compliance, and procurement and bidding procedures.
• Collaborated with customer success, sales, marketing, and product teams to enhance support processes and procurement strategies, and identify business opportunities.
• Maintained accurate records of customer interactions, resolving issues efficiently and reporting on key metrics.
• Supervised and trained new resources while managing social media and website maintenance.
• Provided expert answers to product inquiries, emphasizing value proposition to customers.

• Designed and implemented solar solutions for military, commercial, and residential sectors.
• Managed sales and marketing efforts, including technical presentations and customer visits for projects.
• Identified business opportunities, oversaw compliance and bidding procedures, and trained technical resources.

• Drove sales and marketing efforts, acquiring significant clients such as NESCOM, PPIB, MOHR, and generating $500,000+ in revenue.
• Orchestrated training programs and conferences worth 20 million PKR (World Bank-funded) nationwide for HEC in collaboration with Huawei Technologies, attracting 200+ participants.
• Ensured prompt and professional response to customer inquiries, delivering rapid support for complex issues.

Worked for Halal Holidays under Travel Leap.
• Drafted, reviewed, and edited News Blogs, Articles, and Brochures related to respective worldwide tourism destinations.

• Managed sales and marketing initiatives, enhancing sales acumen and fostering contact-building skills.
• Led high-profile projects such as the installation of a New Data Centre at HEC and a Security Surveillance System at POF Wah.

• Provided management and consultation for electrical construction projects at HIT.
• Managed and organized the opening and closing ceremonies upon project completion.

• Oversaw operations, project coordination, and marketing efforts. Managed contract documentation efficiently.
• Directed social media accounts for marketing and promotions, also coordinating opening ceremonies post-project completion.

• Drafted, reviewed, and edited News Blogs, Articles, and Brochures related to respective worldwide tourism destinations.

• Conducted detailed analysis of electrical specifications, power layouts, and wiring distribution.
• Regularly visited grid and construction sites to ensure compliance and quality control.