Gulf experienced professional with progressive work exposure and core competencies in the fields of administration, business coordination, office management, customer service and handling operations. Presently seeking for a challenging Supervisory / Management role to utilize accrued administration expertise, experience and skills gained in previous successful employment. Possess a high standard of professionalism, quality of work and ethics with an excellent ability to adapt in challenging business scenarios and lead change. Demonstrated competencies facilitating smooth office operations, managing-training-motivating staff, delivering excellent client service, building strong relationships with all dealers, & third party agencies affecting the service provided to the clients and surpassing performance as per set operational goals.
• Administered MIS reports preparation, summarized management information chart to make decisions as per availability of data.
• Handling day-to-day general correspondence like letters, faxes, Emails etc.
• Answers incoming telephone calls to the office and either assists the caller or transfers to the appropriate person. Takes and conveys messages and answers general queries in a pleasant and efficient manner.
• Responsible for proper filing and maintenance of client’s agreements & workers records while facilitating easy retrieval whenever required.
• Maintained regular co-ordination with Accounts Section, Stores and Production facility to ensure smooth and timely operations.
• Set up and maintain well-organized filing systems.
• Make appointments, manage calendars and diaries.
• Greet and assist all employees.
• Handle confidential documents and information.
• Provide back-up support of operations with miscellaneous administrative duties.
• Prepare the entire documentation work like Checklists, Statements, Declaration Form, Covering Letters, EMD’s, etc….
• Ensuring timely preparation of Work Orders & Sale Orders as per the customer Purchase Order copy and distribute the same to all concerned.
• Preparing Enquiries, Quotations, BOQ’s, Purchase Orders, Invoices, Work Completion Reports, and Material Delivery Notes.
• Employee Attendance Tracking.
• Selection of Vendors and Payment follow-up.
• Responsible for updating administration databases.
• Develop, implement and maintain a reference number and filling system in conjunction with Operational requirement.
• Receive, greet and direct guests and maintain customer relations organize.
• Collected application forms and supporting documents from students and checked the forms for accuracy, completeness and authenticity of information.
• Sent application forms to the University for Evaluation, and kept track of the admission evaluation process to know the status.
• Informed students about the university's decision of accepting or rejecting their applications.
• Acquired admission letters and visa letters from the universities to complete the visa application process.
• Kept the education counselors updated about the changes in the admission regulations and important dates.
• Liaised with the visa counselor to prepare the set of original documents and submit them to the visa office.
• Coordination with various study abroad programs offered by universities and used the knowledge in helping students.
• Arranged telephonic interviews and group discussion with students through Skype.
• Coordination with all business partners regarding student’s update, issues and concerns.
• Developed liaison between company’s partners.
• Arranged meetings of different students across Pakistan regarding study abroad counseling and registration.
• Arranged meetings with different business partners in head office.
• Event management
• Arranged educational EXPO at PAK China Center including educational mentoring and study abroad counseling.
• Computer operations; efficiently performed miscellaneous computer related clerical jobs.
• Responsible for manipulation Maintenance management Software.
• Proficient in handing and maintaining appropriate filling system and retrieval.
• Monitor the system for equipment failure or errors in performance.
• Respond to program error messages by finding and correcting problems or terminating the program.
• Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.