خلاصہ

An experienced and well maintained professional having ample amount of knowledge in banking sector and seeking an opportunity in the organization to use my skills. Experienced in providing exceptional services to retail customers. Understand financial needs of customer while building and deepening relationships. Open and service customer accounts in efficient manners.Ensuring projects are delivered to agreed quality standards, timeline & in line with client expectations. I have proven experience in retail sale sectors I have proven myself to be reliable

تجربہ

کمپنی کا لوگو
Network Operations Center Engineer
VaporVM Dubai
جولائی ۲۰۱۹ - ستمبر ۲۰۱۹ | Dubai, United Arab Emirates

• Maintained and upgraded network hardware.
• Documented system issues and all team actions.
• Updated policy procedure and troubleshooting guidelines.
• Kept system at maximum uptime through proactive oversight and scheduled maintenance.
• Suggested improvements to hardware software and monitoring protocols.
• Monitored network performance and uptime and responded quickly to incidents.

کمپنی کا لوگو
SENIOR RELATIONSHIP OFFICER/ BRANCH BANKING
At Faysal Bank Limited, Bahawalpur, Pakistan
جولائی ۲۰۱۷ - جولائی ۲۰۱۹ | Bahawalpur, Pakistan

Key Responsibilities:
 Extensive experience working in prospect business development and customer cross sell marketing
 Clerical duties, including multi-line phone, typing, copier, fax, filing, scheduling
 Deep knowledge of commercial lending policies, procedures, practices and documentation
 A proven track record at demonstrating this through previous hands-on experience and leadership will separate this individual from others
 Manage and provide leadership to the Business Banking Area Managers to include small business deposits, lending and fee income products and services
 Interacts with customers, managers, attorneys and accountants via telephone, written communications, or meetings regarding problem resolution and/or account maintenance;
 Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
 Managed & organized documentation & records on financial performance.
 Fully acquainted with following KPIS throughout:

Customer satisfaction High Customer Retention Rate throughout ServQual
Highest Net Promoter Score 1st Response Time Employee Engagement

 Deals with incoming/outgoing mail, faxes, and emails
 Opening new accounts, checking account status and maintaining savings account data in the system

کمپنی کا لوگو
TEACHING CONSULTANT
At Umm Ul Qura Public School , Bahawalpur, Pakistan
اکتوبر ۲۰۱۵ - اپریل ۲۰۱۷ | Bahawalpur, Pakistan

 Handle recruitment and training of teaching and support staff.
 Create and implement admissions and registration procedures
 Develop school policies and procedures and ensure appropriate implementation
 Handle course evaluation and approval procedures
 Create appropriate scheduling of staff and ensure that schedules are followed appropriately
 Manage budgets and ensure that financial systems are followed
 Coordinate the purchase of school materials and equipment and ensure timely and accurate delivery
 Organize and facilitate the management of educational and social activities
 Act as a point of contact for students’, parents’ and staff’s grievance addressing
 An organised proffessional with proven teaching guidance & counselling skills

تعلیم

Islamia University
بیچلرز, , ( Bsc ) Computer Engineering‎
Database Management System
CGPA 3.8/4
2016
Islamia University
بیچلرز, بیچلرز ان سائنس, computer system engineering‎
Database Management System, Programming
CGPA 3.9/4
2012

پیشہ ورانہ مہارتیں

متوسط Administrative Processes Command
ابتدائی C#
ماہر Control Points Knowledge
متوسط CSS3
ماہر Handling Assignments
ابتدائی HTML
ابتدائی Knowledge of Basic Banking Principles
ماہر Legal Affairs Management
ماہر Manage Client Relationships
ابتدائی MATLAB Command
ماہر MIT Knowledge
ابتدائی MySQL
ماہر Network Security Administration
ماہر Operational Tasks Handling
متوسط Process Implementation
متوسط Record Keeping
متوسط Social Media Strategists
ماہر مهام موظف الاستقبال
متوسط WHRPP
ابتدائی WP CLI
متوسط الأنماط المعمارية
ماہر رعاية العميل

زبانیں

ماہر انگریزی

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