An energetic professional with over three years of diverse experience and a creative thinker with an aptitude for developing strategies and contributing towards elevating the effectiveness of operating processes, acquired an MSc in Human Resource Management and a Level 7 CIPD qualification. Looking for an HR opportunity which will contribute towards the enrichment of the overall strategic focus and growth of an organization through utilising strong administrative and management skills along with a keen knowledge of the field.
Achieving assigned business/execution targets.
Assist team leaders and other members in developing new business.
Effective management of assigned portfolio by providing satisfactory customer service and minimizing portfolio infection rate.
Preparation of and ensuring completion of credit reports and related documents.
Ensuring compliance with applicable regulatory requirements.
Recovery of over dues and maintenance of relevant records.
Assist team leader in branch related administrative issues.
Achievements:
Made an addition worth approximately PKR 100 million to the assigned portfolio within a period of approximately three years.
Effectively recovered overdues with the lowest portfolio infection rate which remained below 10% throughout the tenure.
Assisting HR in development of Operational SOPs.
Developing technical documentation regarding the processes implemented for the conduct of business.
Assigning tasks to all managers on daily basis; (Website content queries, SEO issues, Domain/Hosting issues, Marketing/Advertising related issues, etc.)
Monitoring the status of on-going tasks on daily basis; (Website content queries, SEO issues, Domain/Hosting issues, Marketing/Advertising related issues, etc.)
Monitoring the performance of clients’ websites in terms of leads received by the websites on weekly basis.
Achievements:
Developed the first ever online Pdf fillable employee joining form for the company.
Developed complete SOPs for the post of Assistant Operations Manager.
Worked online as a part time English to Urdu translator performing following duties;
• Translation of various official documents and agreements
• Editing of various company documents and agreements
MAJOR RESPONSIBILITIES AS AN INTERNEE;
• Preparing the Lease Approval Files of existing lessee and clients
• Assisting Managers with their tasks