A passionate B2B/B2C seller & marketer with a concrete history of developing and retaining corporate and commercial clientele for my employers. I have quiet a diversified experience of selling in Multinational corporations(MNC's) to Small medium enterprises(SME's) to commercial traders/retailers.
Specialties: Customer Relationship Management, Key Accounts management, Direct sales, Budgeting/forecasting, Negotiation Skills.
Involved in development of more than 15 new clients.
Earned 8-10% business development in flexible division of the company.
Develop strategies for more effective sales, both individually and as a part of team.
Track all appointments, sales, complaints, status reports, etc. thoroughly for director review.
Entertain current clients with product quality, on time delivery, product development and services.
Effective Communication with production team and dispatch department for on time delivery to all clients.
Maintain customer relationship by keeping follow-up on calls and schedule meetings.
Handling complaints from the customer and send corrective actions against those complaints by the correspondence of quality team.
Responsibility for the collections of payment in agreed time period.
Maintain positive business and customer relationships in the effort to extend customer lifetime value. Self-improve continuously by way of experience and manager feedback.
Involved in development of more than 8 new clients.
Earned 6-8% business development for the company.
Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review. Meet and exceed monthly and quarterly sales quotas.
Direct involve in POS sales and marketing. Market research and find new clients.
Arrange meetings with corporate clients. Customer handling and meets their needs and demand. Sales promotion and open find clients.
Handling clients of zone: 1 (Cantt or Dha). Take orders and responsibility payments collection.
Designing incentives deal for clients. (Royalty scheme, quarterly scheme, trading scheme).
Organize merchandising activities for boost sale. Market research and find the targeted clients to develop and meet sales target.