Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Greet andwelcome guests

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Receiveletters, packages etc. and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Check, sort and forward emails

Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Take up other duties as assigned (travel arrangements, schedules etc.)

To oversee that proper assistance is being provided to customers by the Front Desk Officer(s).
To Check the services rendered to general public by maintaining liaison with staff.
To check Attendance Management System, cleanliness of center and other equipment’s.

Prepare and Maintenance of Accounts (Journal Vouchers, Ledger, Balance Sheet)
Prepare Bank Reconciliation Statements
Sales Persons Analysis

Resolve Customer Complaints by Providing Online Resolution and sales acquisition.
Provide Information to Customers about products and services.
Up sell products & services and check billing issues.
Follow-up on customer inquiries which not immediately resolved.
Respond to customer requests & recommend process improvements and provide after sales sevices

Open new accounts
Prepares clearance
Acceptance of utility bills
Make Pay Orders, Demand Drafts
Customer Services

Sales amd promotion of medicines at pharmacies, medical stores and to medical practitoners, doctors