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خلاصہ
Completed MS Chemistry (18 years) from UMT Lahore.
MSc Coal Technology from University of the Punjab Lahore.
Can perform following services as a chemist or Quality analyzer:
- Titrations
- Analysis of Ash, Volatile matter, Fixed carbon in furnaces
- GCV using bomb calorimeter
- Crushing, grinding, sizing of samples by hand and machine
- Graph plotting using Excel
- Instrumentation including UV visible spectroscopy, pH meter, Conductivity meter, Polarimeter, Flame photometer.
Have international email support and inbound calls, ads posting, parcels delivery experience.
Now a days selling online at social media sites.
Have extensive experienced in the commercial utilisation of multiple social media channels including Facebook, Twitter and YouTube.
More about me
Dependable and organized team player with the ability to communicate effectively and efficiently. Skilled at building relationships with employees across all levels of an organization. Proficient with applicant tracking and benefits management.Thank you
Regards
Rabia Sehar
03034026128
تجربہ
Quality Control officer
Analysing raw, bulk and finish samples for cosmetics such as beauty creams, hair removing lotion, hair color and cream developers as per ISO and PSQC standards.
Performing:
pH tests,
Assay (active matter)
TGA tests
Fatty matter
Oxygen and nitrogen tests
Refractive index
Microbial testing
Also,
Making formulations for new cosmetic products and to improve current products,
Editing and printing daily reports,
Checking quality of packing in production area and packing area,
Coordinating with manager and CEO.
Online Selling
Ad posting for different products including:
Ladies Abayas and hijaab
Covid19 safety items
Posting sites are:
Facebook selling groups and page
Instagram account
Olx.com
Contact with courier companies for parcel delivery, return and payments.
Student Enquiry officer
Managing calls professionally to provide information about admissions, fee, course offering and obtain details of complaints.
Coordinating offshore in real-time with the relevant departments for student /professors queries, such as accounts office and HR office.
Coordinating with the alumni to ensure their current job / business status.
Providing timely and accurate information to incoming seminars, events and convocation status and student knowledge requests, ensuring service level is maintained.
Referring unresolved student grievances or special requests to the concerned department as per the urgency of the issue. Coordinating directly with BOGs and directors through Slack channels or email regarding the programs offered to the students.
Customer services
Email & chat support at Zendesk.com
Airbnb.com email enquiry
Byron-bay.com email enquiry
Updating ad listings for different property websites
Tracker running and other tasks at upwork.com
Confirmed payments, refunds, etc.
Operated the live chat
Wrote call center scripts
Resolved payment and order disputes
Maintained up-to-date knowledge of customer accounts
Explained products and benefits
