Im a multi-tasking intellectual person having experience for more than 9 years in my career from the department of goods receiving to sales floor which includes shoes & luggage, textile, apparel, office & media, DIY, food & fresh food as the manager have proficiency on below. 1 Planning & co-ordination with top - Management. 2 Designing & achieving the departments goals 3 Communication of goals to the team & their follow ups to achieve them in time 4 Innovations in process flow of jobs Working in team and with team is one of my utmost strength. I love to work under pressure and take challenges to convert the worst situations of business into best ones by emerging and empowering teams to retain the standout situation.
Enter Description
fully participate in meetings with independent retailers in using the FSC bespoke software to identify areas where opportunities exist for increasing sales.
The constant coaching of onsite staff to ensure that they complete tasks efficiently and engage effectively with their customers and enjoy their work.
Engage with the retailers and client Territory Managers to assess the business operations and make the necessary adjustments.
Identify opportunities and implement new POS, merchandising plans, display equipment and layouts.
Dealing and investigating customer complaints, resolve the specific case and prevent repeats of the issue in the future.
Producing Management Information reports on a regular basis to a high standard.
Creating, attending and delivering presentations to territory and district meetings as appropriate.
To continually review product quality while at the Service Station reporting back on any falling below The FSC documented standards
Merchandising Support, Surveys of existing layouts, installation of new equipment/POS.
Compliance Checking, ensuring shop layout plans have not changed, auditing Planogram compliance, NPD availability, retail Brand Standards, food Safety Audit.
Ensuring company policies are followed.
Optimizing profits by controlling costs.
Hiring, training and developing new employees.
Resolving customer issues to their overall satisfaction.
Maintaining an overall management style that follows company best practices.
Providing leadership and direction to all employees.
Ensuring product quality and availability.
Preparing and presenting employee reviews.
Working closely with the store manager to lead staff.
Overseeing retail inventory.
Assisting customers whenever necessary.
Organizing employee schedule.
Ensuring that health, safety, and security rules are followed.
Taking disciplinary action when necessary.
Ensuring a consistent standard of customer service.
Motivating employees and ensuring a focus on the mission.
Maintaining merchandise and a visual plan.
Maintaining stores to standards, including stocking and cleaning.
Completing tasks assigned by the general manager accurately and efficiently.
Supporting area manager as needed.
Checking daily sales summery and raise order as per store/Department requirement.
To achieve margin targets through efficient management of stock budgets and stock management including retail price management.
Plan profit through delivery of both volume and cash margin by management of full price and markdown sales, intake margins, levels of markdown and terminal stocks.
Develop and maintain a networking culture with other retailers in order to maximise on performance opportunities and service developments.
Plan and implement a promotional events calendar in order to meet business plan, whilst ensuring the brand integrity.
Develop marketing initiatives to ensure the brand is represented in the local market.
Daily Stock Counting Fast Items Posting In System And Direct Reporting To CEO.
Good Receiving, wharehouse and Stock Room schedule are properly maintained .
Good Receiving and charlie check schedule are properly maintained and follow-ups on incomplete deliveries .
Inventory management of around 45 days stock in department o Old Stock management
o Faulty & damage stock management (Returning to Supplier) o New models induction (home electronics & office and Media)
Partial & annual stock take to match the physical stock as per system quantity o Product Product quality should be as per standards o Price Price of the product must be reasonable for customer Daily Gap Check / Monthly Rail card Audit & QA Audit.
Quarterly partial inventory plan , System or physical stock Count as per SOP.