• Providing Tier 2 Technical Support to 400+ various OS platforms users, including Wintel, Ubuntu, Linux and MAC.
• Administrating Kaspersky Administration Server for Vulnerability patching and remote installations, updates to client and servers end.
• Installation and configuration of Mikrotik Routers RB750, RB751, RB 3011 for VRRP, DHCP Server, Gateways, and Auto Failover.
• Managing and Configuring CISCO L3 Switches SG-300,3750 series for configuring VLAN’s, Inter VLAN Routing, Trunks & RSTP.
• Managing pfsense Wi-Fi Hotspot Server, Create and Configure User ids on Captive Portal as per demand.
• Mail Clients configuration with Gmail, backup & Troubleshooting.
• Troubleshooting and Managing Client System Issues regarding Hardware, Software’s, Backups, Internet Connectivity.
• Managing Domain Controller, Additional DC, Active Directory, Group Policy, DNS Server.

• Monitoring network performance to determine whether adjustments need to be made.
• Installing, configuration and troubleshooting network routers, switches, load balancers, and security devices.
• Assisting the IT department with various IT-related upgrades, projects, and tasks.
• Performing server backups and maintaining offsite tape storage.
• Ensure data integrity and security through administration hierarchy, denying external unauthorized access.
• Providing technical support to end users.
• Upgrades network by conferring with vendors; developing, evaluating, and installing enhancements.

Responsibilities and Tasks as Intern
• Understanding Of Basic LAN WAN Connectivity Of Parco Network
• Implementation Of VLANs at Parco Network (Simulation)
• Implementation of DMZs on Parco Network(Simulation)
• Upgrading the Cisco Switches ios.
• Implementation of Port Security on End User devices