Experienced Technical Support Executive, computer scientist and cyber security analyst with a demonstrated history of working in the medical device industry. Skilled in Active Directory, Windows Server, Management, Microsoft Products, Security and Networking. Strong business development professional with a BSCS focused in Computer Software Engineering from University of South Asia.
Strategy and PlanningCollaborate with network staff to ensure smooth and reliable operation of softwareand systems for fulfilling business objective and process.Work with executive team members, decision makers define business and systemgoals.
Acquisition and deploymentConduct research on software and system products to justify recommendation andto support purchasing efforts.Interact and negotiate with vendors and outsources to secure system relatedproducts and services.
Operational ManagementGauge the effectiveness and efficiency of existing system; develop and implementstrategies for improving and further leveraging these system.Ensure system connectivity of all servers, shared software, groupware, and otherapplications.Create and maintain documentation as it relates to system configuration, mapping,process, and service records.Coordinate and perform in-depth tests, including end user reviews, for modified andnew systems.Monitor and test system performance.Provide orientation and training to end users for all modified and new systems.Provide guidance and assign task to system engineer and IT support.