• Check and hold quires of existing clients and assign to Technical Department (PCP and Co-PCP)
• Manage Payroll system of Partech employees.
• SLA and Balance payments records and follow-up.
• Manage Issue Log Book.
• Office Admin Matters.
• Research and build relationships with new clients.
• Identify potential clients, and the decision makers within the client organization.
• Maintain contact with clients through phone calls, emails or text messaging.
• Prepare weekly or monthly reports of project operations
• Collect data, analyze it, and help project managers to set objectives for a project
• Respond to queries and complaints from clients as regards the company’s products;
this should be done in a timely fashion
• Ensure changes in project are communicated to team members
• Assist Manager in resolving conflicts
• Build and maintain good working relationships with clients to ensure complete customer satisfaction and good prospects for future business
• Weekly Progress reporting to Project Manager.
• Analyzing customer satisfaction and project risk.
• Prepare project documentation.
Organize and represent our university in all over Pakistan.
• Receive and respond to queries from Customers and implements to improve sales and performance.
• Manage outdoor sales staff for efficient sales.
• Following up with customers