• Manage & direct the Retail & Logistics Operations to ensure that work processes are implemented as designed and comply with established policies, processes and procedures.
• Plan, design & facilitate the retail & Logistics Operations for New Branches.
• Launching 5S programs to elevate the efficiency and effectiveness of the distribution center.
• Overseeing inventory management, stock controls, pick/pack operations, and order processing for high-volume shipping and receiving operations.
• Upgrading JDA management systems to improve inventory management and distribution accuracy.
• Developing and leading training programs to improve employee productivity, job satisfaction and workplace morale.
• The right KPI’s have been determined and are in place at all level of the organization.
• “Short Interval Management” principles are applied by all leaders
• Continuous improvement initiatives are being conducted in the Retail Store/Warehouses taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement
• The appropriate maintenance programs and resources are in place
• To ensure no discrepancies between physical stock & JDA.
• To ensure regular inventories counting are done and corrective actions are taken in case of any issue.
• The missions and targets of the team exist are communicated.
• Ensure that the rules of the site are respected (Health & Hygiene, Safety, Discipline…)
• Skills and competences of the whole team are evaluated. A training plan is put in place and updated on a permanent basis.
• Manage the activities and work of subordinates and evaluate their performance by providing formal and informal feedback to ensure that all work within a specific area is carried out in an efficient manner and in accordance with set individual targets
• Stimulate subordinates and manage the identification of opportunities for continuous improvement of systems, processes and practice

• Manage, organise accepting and storing of goods to provide enough space available for the incoming goods and only the appropriate quality and amount of goods can get into the store.
• Lead, train and supervise the activities of GR employees
• Responsible for the stock kept at GR area and to check technical condition (instruments, systems, operation and emptying of pressing machines) to carry on work unhindered.
• Handling, checking filing delivery documents and personally control GR labels daily.
• Make entries into GMS/’SCS according to proper SOP’s
• Receive the physical merchandise in the dedicated area, determine the actual received quantity correctly and move the goods from GR area to sales floor
• Organise pallet stocktaking, direct handling of pallets to ensure loss of pallets occur only because of wearing out.
• Examine and deal with supplier complain invoice complain to certify reasons of deviances and ensure correct procedure.
• Supervise cleaning of the goods acceptance area, make work and the safety requirement complain with to maintain goods acceptance area in an immaculate state and prevent accidents.
• Define/ select the appropriate stock codes to deal with natural rebate
Operations Management:
• Department’s performance check on regular bases to ensure smooth operations including the following
• In-depth check of Departments.
• Operational processes and procedural checks
• Seasonal activities planning check
• Security tasks management
• Ensure the following on the floor
• Safety: food safety (HACCP), health & safety, fire safety
• Product quality: preservation rules
• Personnel: staff availability.
• Ensure that stock maintenance by continuous monitoring of inventory, shrinkage, create the optimum stock performance in quality, quantity and safety targeting customer segments and following the company strategy.
• Manage inventories to have the right stock for the right customer at the right time, and to maximize the ROS.

- Administration
• Store Level Budgeting & Forecasting.
• Overall cost control.
• Book keeping and management of Petty Cash.
• Procurement of Non-Trade Items.
• Daily Sales Reconciliations daily, Maintaining party Credit ledgers.
• Liaison with Head Office Finance department.
• Employee Personal Expenses.
• Reporting and reconciliation of Other Income.
• Audit of Cash Room (FOH Department).
• Schedule & Conduct Audits of all Departments regarding strict compliance of Company policies and procedures.
• Monthly Reports to Head Office Finance.
• Negotiation with suppliers.
• Schedule & Conduct Audits of all Departments regarding strict compliance of Company policies and procedures.
• Ensure that any actions taken in the floor (promotions, special events etc) are in accordance with company’s policies and procedures.
• Guides and co-ordinates with staff by giving the appropriate directions targeting at the maximum productivity
- Logistics
• Sales Floor Operations Activities (Merchandising, Prices, Displays).
• Execution and Investigation of Annual and Cyclical Inventories.
• Ordering confirmation raise the purchase order according to DMS and follow up with supplier for delivery
• Inventory Management
• Monitoring Zero Stocks.
• Efficient control of Service level.
• Control of Shrinkage.
• Checking Gap Zap and ordering.
• Investigate problems of negative problem list, Normal & METRO Post Signage, Bar-coding problem & Charlie Check.
• Control the stock holding.
• Secures the strict application of merchandising standards as set by the company policy.
• Ordering confirmation raise the purchase order according to DMS and follow up with supplier for delivery

·To check & receive all incoming goods from production, and make sure that the receipt is in accordance with the documents.
·To check and control dispatch according to Invoice / GTN.
·To ensure compliance of EHS (Environment, Health & Safety) as representative in Warehouse.
·To responsible for receiving of all incoming goods / materials in ERP
·To check & control the performance of machinery in Warehouse Department.
·To implement and provide the safety facilities [(PPE’s) Personal Protective Equipments to warehouse staff.
·To coordinate with technical team for consumption of all damage and block stock
·To coordinate with insurance company for survey of transit damage material and for further documentations
·To resolve GIT (Goods in Transit) issue with regions

• To Implement the CGMP and GSP according to the M.O.H Requirements.
• To provide good working atmosphere in the departments as per company policy.
• To ensure the best utilization of available resources to achieve the company’s objectives.
• To manage the daily objectives by the best utilization of manpower.
• To improve day to day departmental standard operating procedure (SOP) when necessary.
• To maintain good safety hygiene and environment.
• To ensure the workers safety regulations and disciplines.
• To carry out the technical audits (Internal as well as External) for better materials control.
• To investigate the complaints from Production Department and suggest remedial actions.
• To carry out the assignments as directed by the Directors.
• To monitor and control the overhead expenses.
• To ensure the safe and smooth handling of equipments.
• To maintain good discipline by exercising proper control and coordinate with Administration Department.
• To ensure cordial and healthy inter departmental relationships.
• To provide training and on job coaching regularly to the subordinates.