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خلاصہ
Interim IT professional with over 14 years of total experience in various facets of IT and +7 years of experience in planning, executing, controlling, and closing various IT projects for different national and multinational organizations in different industries such as Government, Telecommunication, and Oil&Gas.
Managed all phases of $0.5M deployment and up-grade of MS portfolio project for a multinational client and closed before deadline.
Broad knowledge of high-performance, highly-available IT environments and integration of technical products into complex environments using enterprise, open-source, and home-grown tools.
پراجیکٹس
تجربہ
Project Manager
- To manage and integrate the multiple activities of the projects that ensure the operational efforts are cohesive, consistent, and effective in supporting the client's business goals.
- Review proposed modifications on project plans, including meeting with interested stakeholders to approve and implement beneficial changes.
- Collect daily, weekly, monthly, quarterly analysis reports as required to increase efficiency and quality.
PROJECT MANAGEMENT PROFESSIONAL
Work on different job roles such as Project Manager, Senior Infrastructure consultant, Project Coordinator, Account Manager for listed global clients: MTN Ghana, Oman Gas Company, Oman Oil Marketing Co, Ministry of Economics Oman, JAZZ Pakistan, ZONG Pakistan, SSC Pakistan and HEC Pakistan etc. Key responsibilities were mentioned below:
- Manage and execute enterprise-level projects so they stick to the schedule, scope, and budget.
- Track project milestones and deliverables, communicating with clients and coworkers as necessary to keep them abreast of the project’s progress.
-Establish service level agreements with business units, Meet deadlines without compromising quality norms and adhere to SLA.
- Advise customers on the procurement, design, installation and upgrade of IT infrastructure systems alongside documenting additional recommendations.
SENIOR PROJECT COORDINATOR
- Track project milestones and deliverables, communicating with clients and coworkers as necessary to keep them abreast of the project’s progress.
- Collect and summarize information in preparation for creating and submitting status reports.
Management Trainee (ICT Project)
• Management of local area network and troubleshooting of the Network applications and equipments installed at offices and Data Centers.
• Interaction with end users to provide support regarding connectivity with servers, trouble shooting of PCs, installation & configuration of office productivity software, and email collaboration software.
• To provide hands-on Computer Basic training to end users.
. Training of Blue Collar IT workers.
. Institutional strengthening of PCB.
BUSINESS PROCESS SUPPORT CONSULTANT
- Provide 1st level IT Support (Network/Hardware/Software), log the interaction/problems and close them after resolution accordingly and escalate the problem/issues to 2nd level teams through work order if required.
- Take care of SLA's as mentioned in the helpdesk application i.e. Service Center.
- Provide support for ongoing/upcoming IT activities.
