خلاصہ

I am BCS and an Expert Certified Atlassian Engineer(ACP-620|ASB-615) having 8+ years experience working in banking,financial,IT and engineering sectors implementing atlassian softwares including JIRA,Trello,Confluence,JIRA Service Desk and bitbucket.Total I have 15 years experience in IT.I am also certified scrum master(CSM).I was working as a JIRA and confluence administrator with Dubai Islamic Bank UAE and have total 3 years experience working in UAE on same role.


  


My services include:


1) Installation and upgradation of Jira/Confluence/Jira Service Desk/bitbucket server apps on Linux/Windows AND cloud administration for all atlassian products


2)Manage Jira service desk projects  customization and configurations including request types/screens/permission/workflows of agents and customer &  portals including icon logo branding,workflow customizations, SLA,automation etc


3) Managing and customization of complex workflows in Jira including validations,conditions and post function


4)Managing issue types , screens ,permission,security levels schemes for custom projects


5)Managing users,groups ,project roles,global permission,spaces,global space permissions


6) Managing AD integration with Jira/Confluence


7)Managing installation,upgrade,training on 3rd party atlassain addon like JMWE,JWT,Scriprunner,Jira portfolio,Zephyr,Xray,Bobswift,Bigpicture,Rich filters,SLA Time and report,Profields,Email the issue and many more etc


8)Train team how to use Jira/Confluence effectively.


9)Managing and customization of scrum and kanbanboards.


10)Managing atlassian software and addon licensing


11)Managing and creating Jira reports and dashboards using EAZYBI reports addon.


12)Setting up confluence spaces , templates,filelist, space permissions


13)Migration from JIRA/JIRA SD/Confluence cloud instance to server ,from server to cloud and from server to server using configuration manager/JIRA Confluence BB Migration Assistant Addon.


تجربہ

کمپنی کا لوگو
Certified Atlassian Consultant(Jira,Confluence,JSM)
Dubai Islamic Bank Pakistan Ltd
جنوری ۲۰۱۹ - مئی ۲۰۲۱ | Dubai, United Arab Emirates

کمپنی کا لوگو
Jira Confluence Administrator
Advansoft LLC
جنوری ۲۰۱۷ - دسمبر ۲۰۱۸ | Dubai, United Arab Emirates

کمپنی کا لوگو
Scrum Master
DeviceBee Technologies
ستمبر ۲۰۱٦ - دسمبر ۲۰۱۷ | Lahore, Pakistan

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Agile Project Manager/Scrum Master
ERSoft Technologies
نومبر ۲۰۱۲ - اگست ۲۰۱٦ | Lahore, Pakistan

کمپنی کا لوگو
Enterprise Mobility Team Lead
Abacus Consulting
اپریل ۲۰۰۹ - اکتوبر ۲۰۱۲ | Lahore, Pakistan

کمپنی کا لوگو
Senior Software Engineer
Sigmatec Solutions Private Limited Pakistan
مارچ ۲۰۰۷ - اپریل ۲۰۰۹

کمپنی کا لوگو
Software Engineer
FOHMICS UAE
اپریل ۲۰۰٦ - فروری ۲۰۰۷

کمپنی کا لوگو
Software Engineer
SuperNova Solutions Pakistan
مارچ ۲۰۰۳ - مارچ ۲۰۰٦

تعلیم

scrum alliance
سرٹیفیکیشن, Certified ScrumMaster® (CSM®)‎
scrum
مکمل
2018
Shah Abdul Latif University
بیچلرز, بی سی ایس / بی ایس, ‎
Computer Science
فی صد 78%
2003

پیشہ ورانہ مہارتیں

ماہر atlassian bitbucket
ماہر Atlassian Confluence
ماہر Atlassian Jira
ماہر Certified Scrum Master CSM
ماہر Jira

زبانیں

ماہر اردو
ماہر انگریزی