Review of physical and system controls to identify workflow inefficiencies.
Monitoring and controlling departmental daily working and performance.
Preparation of Business Requirement Document (BRD) to introduce improvements in MIS (Management Information System) & in operational workflows and processes.
Compilation of daily departmental reports for submission to Unit Head.
Review of CPU’s Policies and Manuals to suggest changes & improvements.
Coordinating with Internal & External Auditors and Compliance officers.
Ensuring timely compliance of Audit Reports.
Resolution of Complaints & Queries from other units / branches of the bank.
Monitor and analyze ongoing processes to ensure compliance with established policies and procedures.
Identify potential risks, deviations, or inefficiencies in processes.
Collect and analyze relevant data to evaluate the performance and effectiveness of processes.
Generate reports and dashboards to communicate key performance indicators (KPIs) and metrics.
Implement and manage quality control measures to ensure the accuracy and reliability of outputs.
Maintain comprehensive documentation of processes, controls, and compliance measures.
Create and update procedural manuals and guidelines.
Provide training to employees on compliance standards and best practices.
Foster a culture of compliance and awareness within the organization.

A Teller Officer is responsible for executing a variety of financial transactions, providing excellent customer service, and promoting banking products and services. They play a crucial role in maintaining positive customer relationships and ensuring the smooth operation of daily banking activities.
Greet customers in a friendly and professional manner.
Assist customers with routine inquiries and transactions, providing accurate and timely information.
Address customer concerns and resolve issues to ensure satisfaction.
Conduct cash handling, including deposits, withdrawals, and check cashing.
Process loan payments, account transfers, and other financial transactions.
Verify the authenticity of customer transactions and ensure compliance with bank policies and procedures.
Maintain accurate records of all transactions and balance cash drawers at the end of each day.
Ensure compliance with regulatory requirements and internal policies.
Collaborate with other bank staff members to provide seamless customer service.
Participate in training sessions to stay updated on product knowledge and procedural changes.

Home tution experience in 1 to 10th class
but my specification in computer science